Workforce Recovery

Hiring International Talent: Tips for Summer Staffing

With summer fast approaching against the backdrop of a very tight labour market, many businesses may be feeling squeezed as they look to ramp up their seasonal workforce. Particularly for operators whose tried-and-true methods of local recruitment just aren’t pulling in the usual numbers of staff, the coming surge in demand for your services may …

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Building A Resilient & Vibrant Workforce Webinars

Tourism HR Canada is excited to collaborate with the Tourism Industry Association of Ontario (TIAO) for a special set of one-hour webinars: the Building a Resilient & Vibrant Workforce series. Our panel of experts will discuss workforce development, immigration, labour market trends, and innovation. Experts from Indigenous Tourism Ontario will present on attracting, building, and …

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Certification Programs By Industry, For Industry

As part of the federally funded Workforce Recovery project and the update of the Emerit Certification Program, Tourism HR Canada welcomed two groups of dedicated industry professionals in Ottawa in early March 2023. Fifteen Hotel General Managers and 13 Directors of Housekeeping from across the country, representing a variety of establishments and workplace environments, gathered …

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Inspiring New Talent: Baxter Student Ambassador Program

Tourism HR Canada is a proud supporter of the Baxter Student Ambassador Program (BSAP). Established by Baxter Media, BSAP is the only travel and tourism student mentoring program of its kind in Canada, offering learning and networking opportunities for aspiring travel industry professionals. The program is currently open to students at 16 colleges and universities …

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Departures and Arrivals: Attracting Global Talent to Canada’s Tourism Sector

By Joe Baker, Tourism HR Canada Board of Directors Here we are at the beginning of another new year, looking ahead and doing everything we can to craft the next normal as we elevate Canada’s tenacious tourism sector through our most essential element: talent. In many ways 2022 felt like the turbulence one experiences on …

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Policy Shifts Take Aim at Worker Shortfall

A number of recent announcements from the Government of Canada address the ongoing labour shortage impacting employers across the country. Compared to the same month pre-COVID, tourism’s labour force has 154,800 fewer individuals, despite increasing demand for travel products and services. This gap impacts service levels, contributes to worker burnout, and impedes the full recovery …

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Addressing HR Barriers for Tourism Businesses

Finding practical, timely solutions to labour challenges was a key topic at the recent Travel Nunavut Conference & AGM. Dena Maxwell, Tourism HR Canada’s Director of Workforce Development, joined Clarence Synard, President, Baffin Regional Chamber of Commerce, and Shawn Lester, Owner, Lester Landau, to address HR Barriers for Tourism Businesses: How do we normalize hiring …

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Hybrid Work on the Rise—Is There a Fit for Tourism?

Working from home and hybrid work were necessities in many industries throughout the pandemic, and numerous employers have continued to offer these options. Tourism employment provides much less opportunity for this type of work, however roles within tourism operations—finance, marketing, HR, and others—could see these arrangements become more sought after. With stiff competition for labour, …

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