Recap the 2026 Labour Market Forum
Key Themes
The 2026 event took place on September 28 and 29 in Ottawa. From tourism employers to educators, industry associations to policy makers, delegates discussed tourism’s unique value proposition and demonstrated how it is foundational to social cohesion, community building, political stability, and economic resilience.
Canada's tourism workforce is rapidly evolving.
Under the theme “Tourism Jobs Build a Stronger Canada”, attendees explored:
- The current labour market context
- Tourism’s social licence
- Tourism’s adaptability and resilience
- Challenges facing tourism today and tomorrow
- The tourism workforce’s critical role in emergency response
The Honourable Karen Sorensen, Independent Senator for Alberta and co-chair of the Parliamentary Tourism Caucus, set the stage for the event, with a strong statement about the impact of the tourism sector from coast to coast to coast. She spoke about the need for Canadians to better recognize the cultural and economic benefits of tourism. With a career that began in Banff’s robust tourism industry, she values the experience and skills one can develop and the many career pathways the industry affords. She noted tourism’s nation-building value—its ability to shape and share our identity, to create a sense of belonging, to create opportunities in communities big and small. She called for investment in tourism and the assets that support it and its workforce—housing, transportation, infrastructure—and encouraged those present to continue the valuable work they are doing to grow Canada as a world-class destination.
2026 Labour Market Forum Presentations
Presenters shared the latest insights on workforce-related topics, setting the stage for guided discussions to help generate strategies and recommendations around policy to help advance current and emerging workforce issues.
These presentations are available for download below, and the valuable feedback collected throughout the event will help to shape Tourism HR Canada’s activities.
Welcome to the Labour Market Forum 2026
Canada, From Moment to Momentum: Tourism Resilience in Turbulent TImes
James Anderson, Destination Canada
Building Better Labour Policy Together
Farhina Balayet and Ava Maika, Hotels Canada
Canadian University Tourism Coalition
Professor Wayne Smith, Toronto Metropolitan University
Elevating Outdoor Guides: Benchmarking Standards & Building Industry-led Tools
Lindsey Gartner, Outdoor Council of Canada