Tourism HR Canada

Canadian Tourism Labour Market Snapshot: January 2024

New Year Off to a Slow Start Overall, the tourism sector[1] in January saw a substantial slowdown over the previous month[2], with all industries other than transportation seeing contraction in both labour force and employment. The sector was in a slightly better position than it was in January 2023, but remained below 2019 levels. At […]

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Expectations of Tourism Service Quality

Tourism HR Canada periodically gauges traveller sentiment towards Canada as a tourism destination. This survey exercise was last carried out in late 2021, when the investigation focused mainly on perceptions of service delivery in the context of disruptions due to the COVID-19 pandemic. Since then, travel restrictions have all but disappeared, and most of us

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Spotlight: Food and Beverage Services Workforce

This past year has been another tricky one for the tourism sector: although demand for tourism products and services has surged, labour issues have continued to pose a problem for the trajectories of recovery and growth that we have all been hoping for. Wider economic pressures have also affected both consumer behaviour and wage expectations,

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Employer Survey: Disability Inclusion Awareness and Practices

Tourism HR Canada is seeking input from tourism businesses to better understand how operators currently engage with HR practices aimed at broadening their pool of potential employees. This short survey asks about awareness and practices related to: ► Disability inclusion► Workplace culture► Recruitment and promotion► Training► Workplace accommodations► Mental health Your valuable feedback will inform the development of tools and

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2024: Building Insights on the Future Labour Landscape

As we embark on a new year brimming with strategic initiatives to help build a resilient, competitive, inclusive tourism workforce, our research team shares some highlights of the previous year—and a peek at upcoming endeavours. Federal Tourism Growth Strategy The Federal Tourism Growth Strategy, Canada 365: Welcoming the World. Every Day., was released in 2023,

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Canadian Tourism Labour Market Snapshot: December 2023

Winter Stasis Across the Tourism Sector Overall, the tourism sector[1] in December saw little movement from the previous month[2], with aggregate changes across labour force, employment, and unemployment staying under ±0.5%. The sector was in a stronger position than in December 2022, with both employment and labour force up by around 4.5% on the previous

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A Matter of WIL

By Joe Baker, Tourism HR Canada Board of Directors It was only a few short years ago Tourism HR Canada was approved by Employment and Social Development Canada to deliver Propel—the first-ever Student Work Placement Program serving Canada’s diverse tourism sector. This meant employers could now access as much as $5,000 in wage subsidies per

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Recognized Employer Pilot (REP) Eligibility Flexibility  

The Government of Canada has provided a key update on new flexibility to the eligibility criteria of the Recognized Employer Pilot (REP) of the Temporary Foreign Worker (TFW) Program.   Repeat employers under the REP have been defined as employers who have received a minimum of three positive Labour Market Impact Assessment (LMIA) decisions in the

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Industry Input Ensures Future-Focused Certification

Tourism HR Canada recently hosted three simultaneous meetings in Ottawa with Line Cooks, Front Desk Agents, and Housekeeping Room Attendants from across Canada. From November 20 to 23, these groups reviewed and validated the questions for certification exams for each of these occupations, as well as for the soon-to-be-launched micro-exams based on skills clusters such

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DICED Culinary School Earns Coveted Accreditation from Tourism HR Canada

(Vancouver, BC—December 7, 2023) DICED Culinary School, an industry pioneer, proudly announces its recent accreditation under Tourism HR Canada’s prestigious SMART+ Accreditation Program. This significant achievement solidifies DICED as a leading institution in culinary education, especially notable for its groundbreaking approach as one of the first online culinary schools and hospitality education platforms of its

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