Workforce, Inclusion, Education Key Themes at 2024 TIAC Tourism Congress

Tourism HR Canada congratulates the Tourism Industry Association of Canada (TIAC) on hosting yet another hugely successful Tourism Congress. Held this year in Vancouver, the event brought together tourism champions from across Canada to discuss key issues impacting the sector,…

International Travellers’ Service Expectations

In an earlier article, we presented some highlights of a survey carried out for us by Skift Advisory, looking at service expectations of Canadian travellers. Our survey found two clusters of respondents: those who seek out and expect to receive…

Losing Ground: The Definitive Workforce Update

Join Tourism HR Canada on January 22 from 1:00 to 3:00 p.m. for Losing Ground: The Definitive Workforce Update, a can’t-miss webinar designed to provide critical labour market insights for Canada’s tourism sector. This “state of the union”-style presentation will…

Supervisors, Managers Needed to Enhance Key Tourism Resource

The Tourism Competency Framework is the sector’s digital library of the knowledge and skills needed for a wide range of tourism occupations. Hosted on the Workforce Management Engine, its competencies are used to develop National Occupational Standards, training resources, and…

Share Your Knowledge of Bartending Skills

Tourism HR Canada is seeking volunteers to participate in a two-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without…

Caribbean Tourism Organization and Tourism HR Canada to Strengthen Tourism Workforce

The Caribbean Tourism Organization (CTO) and Tourism HR Canada have signed a memorandum of understanding (MOU) that will support and grow a skilled, sustainable tourism workforce in both regions. Announced at the recent Tourism Labor Market Forum held in Ottawa,…

Enhancing the Outdoor Industry’s Workforce Resiliency: Project Elevation

Tourism HR Canada is excited to collaborate with the Outdoor Council of Canada (OCC) on Project Elevation, an initiative to increase the workforce resiliency of the outdoor industry in Alberta by enhancing the professionalism, skills, and standards of the outdoor…

National Tourism Job Fair Offers Free Networking and Learning Opportunities

We’re excited to be partnering with the Tourism Industry Association of Canada (TIAC) and Baxter Media to connect tourism operators and job seekers from across the country with a new, virtual event: the National Tourism Job Fair. Taking place February…

Webinar: A Blended Workforce

Join Tourism HR Canada and the Tourism Industry Association of Ontario (TIAO) for the final event in a special set of one-hour webinars: the Building a Resilient & Vibrant Workforce series. A Blended Workforce takes place Tuesday, June 13, at…

Enrich Your Organization by Hiring Skilled Refugees

The Economic Mobility Pathways Pilot (EMPP) was created by the Government of Canada to give employers access to an untapped pool of qualified candidates to fill job openings: skilled refugees. The EMPP gives employers an avenue to address their labour…

Understanding Canada’s Tourism Industry: Importance, Impact, and Innovation

As of 2019, the Canadian tourism sector generated more than 100 billion dollars in economic activity and employed more than 2 million people, representing 1 in 10 working Canadians. The industry was statistically one of the hardest hit sectors by…

Hospitality Action Series: Addressing Industry Issues

Tourism HR Canada recently joined the Ontario Restaurant Hotel & Motel Association (ORHMA) for its three-stop roadshow addressing pressing industry issues. The Hospitality Action Series offered tourism operators a free opportunity to learn about programs and resources to help them…