Workforce Recovery

Workforce, Inclusion, Education Key Themes at 2024 TIAC Tourism Congress

Belong, DEI, Education, Labour Market Information, Leadership, SMART, Workforce Recovery /

Tourism HR Canada congratulates the Tourism Industry Association of Canada (TIAC) on hosting yet another hugely successful Tourism Congress. Held this year in Vancouver, the event brought together tourism champions from across Canada to discuss key issues impacting the sector, explore innovative ideas, collaborate on actionable solutions, and celebrate the best of our industry. Workforce […]

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International Travellers’ Service Expectations

Labour Market Information, Workforce Recovery /

In an earlier article, we presented some highlights of a survey carried out for us by Skift Advisory, looking at service expectations of Canadian travellers. Our survey found two clusters of respondents: those who seek out and expect to receive a lot of direct service from staff while travelling, and those who prefer to be

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Losing Ground: The Definitive Workforce Update

Labour Market Information, Webinar, Workforce Recovery /

Join Tourism HR Canada on January 22 from 1:00 to 3:00 p.m. for Losing Ground: The Definitive Workforce Update, a can’t-miss webinar designed to provide critical labour market insights for Canada’s tourism sector. This “state of the union”-style presentation will explore pressing workforce challenges, including persistent labour shortages, declining competitiveness, and the shifting policies shaping

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Images of three tourism professional along with the text, "Share your expertise: Supervisor/Manager Competency Review"

Supervisors, Managers Needed to Enhance Key Tourism Resource

Emerit, Future Skills, Workforce Recovery /

The Tourism Competency Framework is the sector’s digital library of the knowledge and skills needed for a wide range of tourism occupations. Hosted on the Workforce Management Engine, its competencies are used to develop National Occupational Standards, training resources, and professional certification programs. To ensure it continues to reflect the changing tourism landscape and meet

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Share Your Knowledge of Bartending Skills

Emerit, Workforce Recovery /

Tourism HR Canada is seeking volunteers to participate in a two-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without knowledge and expertise from the field! (What are competencies? They are the skills, knowledge, abilities,

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Pictured left to right: Darlene Grant Fiander, President, Tourism Industry Association of Nova Scotia, and Executive Director, Nova Scotia Tourism Human Resource Council, and Chair of the Tourism HR Canada Board of Directors; Philip Mondor, President and CEO, Tourism HR Canada; Sharon Banfield-Bovell, Director of Resource Mobilization and Development, Caribbean Tourism Organization; and Joe Baker, Tourism HR Canada Board Member and Dean at the Okanagan College School of Business.

Caribbean Tourism Organization and Tourism HR Canada to Strengthen Tourism Workforce

Emerit, Labour Market Information, Press Release, Workforce Recovery /

The Caribbean Tourism Organization (CTO) and Tourism HR Canada have signed a memorandum of understanding (MOU) that will support and grow a skilled, sustainable tourism workforce in both regions. Announced at the recent Tourism Labor Market Forum held in Ottawa, Canada, the collaborative working relationship builds upon long-established tourism links between the two regions. The

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Enhancing the Outdoor Industry’s Workforce Resiliency: Project Elevation

Future Skills, Workforce Recovery /

Tourism HR Canada is excited to collaborate with the Outdoor Council of Canada (OCC) on Project Elevation, an initiative to increase the workforce resiliency of the outdoor industry in Alberta by enhancing the professionalism, skills, and standards of the outdoor workforce. Alberta is known internationally for its outdoor experiences. Outdoor activities drive a significant portion

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National Tourism Job Fair Offers Free Networking and Learning Opportunities

Discover Tourism, Education, Employer Programs, Workforce Recovery /

We’re excited to be partnering with the Tourism Industry Association of Canada (TIAC) and Baxter Media to connect tourism operators and job seekers from across the country with a new, virtual event: the National Tourism Job Fair. Taking place February 1, 2024, the National Tourism Job Fair is set to revolutionize the way tourism operators

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Enrich Your Organization by Hiring Skilled Refugees

Workforce Recovery /

The Economic Mobility Pathways Pilot (EMPP) was created by the Government of Canada to give employers access to an untapped pool of qualified candidates to fill job openings: skilled refugees. The EMPP gives employers an avenue to address their labour market needs and empowers them to emphasize diverse representation in their organizations, while offering refugees

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