The Labour Force Survey (LFS) is published monthly by Statistics Canada, and the customized data set that Tourism HR Canada purchases provides a current estimate of the state of the tourism labour force throughout the year. The LFS is based on a sample of the population and scaled up to reflect the larger economy, and […]
Annual LFS Snapshot: What Are We Missing? Read More »
From March 19 to 21, Tourism HR Canada hosted an industry validation meeting to finalize the updated Emerit Supervisor Professional Certification program. Twelve supervisors from across Canada, representing various work environments—from hotels and restaurants to outdoor adventures, visitor services, and reservation centres—travelled to Ottawa to participate in this meeting. Over the course of three days,
Industry Expertise Shapes Emerit Supervisor Certification Program Read More »
In the Canadian tourism sector, sustainability must serve as both a compass and a destination. The natural wonders that Canada offers can draw tourists from around the world, but only to the extent that they are protected. Additionally, our ability to deliver high-quality service to these guests depends on a skilled, diverse, and well-supported workforce.
The Temporary Foreign Worker Program (TFW Program) aims to enable Canadian employers to address labour and skills shortages on a temporary basis when Canadians and permanent residents are not available, while protecting workers in Canada, including temporary foreign workers. In April 2022, the Government launched the TFW Program Workforce Solutions Road Map that introduced temporary
TFW Program: End of Several Workforce Solutions Road Map Measures Read More »
Tourism HR Canada is on a mission to enhance mental health and wellbeing across tourism workplaces, and your voice is key. Share your experiences and insights on mental health in the tourism sector and help change the face of the future workplace. The findings from this survey will guide us in implementing effective strategies and
Join Us in Shaping Mentally Healthier Tourism Workplaces Read More »
Tourism Workforce Accelerates After Sluggish Start to 2024 Overall, the tourism sector[1] in February saw increases over the previous month[2], with growth in employment (+2.6%) outpacing that in the labour force (+2.4%). The sector was in a stronger position than in February 2023, but remained around 1-2% below 2019 levels on both indices. At the
Canadian Tourism Labour Market Snapshot: February 2024 Read More »
“Try things, fail forward. What matters is that you stay open to learning and improving, and that the efforts that you’re making are done with an open heart.” Stephanie Cadieux, Canada’s first Chief Accessibility Officer, shared inspiring words, lived experiences, and real-world advice at Tourism HR Canada’s first event under the Belong initiative, Embracing Disability
New Year Off to a Slow Start Overall, the tourism sector[1] in January saw a substantial slowdown over the previous month[2], with all industries other than transportation seeing contraction in both labour force and employment. The sector was in a slightly better position than it was in January 2023, but remained below 2019 levels. At
Canadian Tourism Labour Market Snapshot: January 2024 Read More »
Tourism HR Canada periodically gauges traveller sentiment towards Canada as a tourism destination. This survey exercise was last carried out in late 2021, when the investigation focused mainly on perceptions of service delivery in the context of disruptions due to the COVID-19 pandemic. Since then, travel restrictions have all but disappeared, and most of us
Expectations of Tourism Service Quality Read More »
This past year has been another tricky one for the tourism sector: although demand for tourism products and services has surged, labour issues have continued to pose a problem for the trajectories of recovery and growth that we have all been hoping for. Wider economic pressures have also affected both consumer behaviour and wage expectations,
Spotlight: Food and Beverage Services Workforce Read More »
