Beyond Barriers: Insights into Tourism Workplace Disability Inclusion

As part of its Belong initiative, Tourism HR Canada has conducted a range of research activities to provide a foundation for understanding individuals with disabilities in the tourism workforce, and to offer tailored recommendations to create accessible, inclusive workplaces and…

Pulling Together: The Productivity and Skills Agenda

Over the past three years, Tourism HR Canada’s research team has been closely monitoring and studying the shifting dynamics of the tourism workforce as the sector continues its post-COVID recovery. This work has involved a number of parallel and concurrent…

Canadian Tourism Labour Market Snapshot: February 2025

Ahead of Difficult Times, Tourism Growth Slows The Canadian economy faces a rocky road ahead, in the face of unprecedented disruptions to the geopolitics of North America, and indeed around the world. The impacts that the coming changes will have…

Small and Mighty: Implications of Tourism Business Sizes

In December 2023[1], tourism businesses made up 6% of all businesses in Canada, employed 9.9% of all working Canadians, and accounted for around 3.8% of the national GDP (of which around 1.6 percentage points were attributable to tourism spending, and…

Destination Canada & Tourism HR Canada Partner to Improve Tourism Workforce Data

Canada’s tourism sector relies on timely, meaningful insights into employment data to help to secure the skilled, diverse workforce needed to strengthen Canada’s place as a top-tier global destination. Two of the country’s leading providers of tourism intelligence, Destination Canada…

Money Matters: Attraction and Retention

Two of the most common myths around tourism employment are that it is (a) mainly for young people, and (b) low-paid and unreliable. In other words, tourism doesn’t offer careers, it only offers short-term jobs for a transient and inexperienced…

Canadian Tourism Labour Market Snapshot: January 2025

Recreation and Entertainment Pulls Sector Above 2019 Levels The tourism sector[1] in January 2025 saw a general decrease in labour force and employment over the previous month[2]. Employment saw a larger decrease than labour force, although both were modest (-1.4%…

International Talent in Canadian Tourism

The tourism workforce is an inherently diverse group. In 2021, the gender split matched that across the entire Canadian working population, but tourism employed a greater share of youth, immigrants, non-permanent residents, members of visible minorities, and speakers of multiple…

Research Advisory Council to Provide Guidance, Steer Collaboration

Tourism HR Canada’s Research Advisory Council will bring together key players from across the tourism ecosystem two to four times a year, to ensure labour market intelligence and general research activities continue to meet the sector’s needs. Tourism HR Canada…

Canadian Tourism Labour Market Snapshot: December 2024

Tourism Sector Shows Improvement and Stabilizes The tourism sector[1] in December 2024 saw modest growth over the previous month[2], in both labour force (+1.4%) and employment (+1.9%). The sector was in a stronger position than last year, but remained between…

Workforce, Inclusion, Education Key Themes at 2024 TIAC Tourism Congress

Tourism HR Canada congratulates the Tourism Industry Association of Canada (TIAC) on hosting yet another hugely successful Tourism Congress. Held this year in Vancouver, the event brought together tourism champions from across Canada to discuss key issues impacting the sector,…

Familiarity Drives Independence: Domestic and International Travellers’ Service Expectations

Tourism HR Canada partnered with Skift Advisory (formerly Twenty31), a globally recognized market research firm with a deep expertise in tourism, to collect some perceptual information about how visitors think about service standards in Canadian tourism. The first survey reached…