Tourism HR Canada

Group of conference attendees sitting around circle tables looking at projection screens.

Symposium on Seasonal Employment in Quebec: Between Best Practices and Innovation

HR Practices, Labour Market Information /

The Symposium on Seasonal Employment (Chantier sur la saisonnalité) was held March 28 in the beautiful Quebec City region, at Lac-Beauport. Under the theme “Working with the seasons: HR innovations and solutions”, representatives from five business sectors—tourism, forestry, agriculture, fisheries, and horticulture—shared and discussed initiatives and best practices implemented to meet the many challenges posed […]

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Tour guide on a bus speaks into a handheld microphone.

Canadian Tourism Labour Market Snapshot: March 2024

Labour Market Information /

Tourism Labour Force Contracts Slightly The tourism sector[1] in March saw an overall slight decline over the previous month[2], with contractions of less than 1% across labour force and employment, and an increase of less than 1% in unemployment. The sector was in a stronger position than in March 2023, but remained slightly below 2019

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Group of members smiling in a conference room.

Industry Expertise Shapes Emerit Supervisor Certification Program

Emerit /

From March 19 to 21, Tourism HR Canada hosted an industry validation meeting to finalize the updated Emerit Supervisor Professional Certification program. Twelve supervisors from across Canada, representing various work environments—from hotels and restaurants to outdoor adventures, visitor services, and reservation centres—travelled to Ottawa to participate in this meeting. Over the course of three days,

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Financial hologram icons floating above a laptop keyboard while typing

Heading Towards Sustainable Growth: Integrating the New UN Standard on Sustainable Tourism into the Labour Market Landscape

Sustainability /

In the Canadian tourism sector, sustainability must serve as both a compass and a destination. The natural wonders that Canada offers can draw tourists from around the world, but only to the extent that they are protected. Additionally, our ability to deliver high-quality service to these guests depends on a skilled, diverse, and well-supported workforce.

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Photograph of the Peace Tower

TFW Program: End of Several Workforce Solutions Road Map Measures

Government Programs, Immigration Programs /

The Temporary Foreign Worker Program (TFW Program) aims to enable Canadian employers to address labour and skills shortages on a temporary basis when Canadians and permanent residents are not available, while protecting workers in Canada, including temporary foreign workers.   In April 2022, the Government launched the TFW Program Workforce Solutions Road Map that introduced temporary

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A large black heading on a light orange background states, "Join Us in Shaping Mentally Healthier Tourism Workplaces". In the top left are two logos: one for Tourism HR Canada and the other a funding credit for the Government of Canada. Two circular photographs are on the right side: one is of a female travel agent at a computer, with a world map on the wall in the background; the other is of a male hotel room service attendant holding a tray of food. In the top right, text states, "Survey Closes April 5, 2024."

Join Us in Shaping Mentally Healthier Tourism Workplaces

Mental Health, Survey /

Tourism HR Canada is on a mission to enhance mental health and wellbeing across tourism workplaces, and your voice is key. Share your experiences and insights on mental health in the tourism sector and help change the face of the future workplace. The findings from this survey will guide us in implementing effective strategies and

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Indigenous performers at Winterlude festival performing for a crowd.

Canadian Tourism Labour Market Snapshot: February 2024

Labour Market Information /

Tourism Workforce Accelerates After Sluggish Start to 2024 Overall, the tourism sector[1] in February saw increases over the previous month[2], with growth in employment (+2.6%) outpacing that in the labour force (+2.4%). The sector was in a stronger position than in February 2023, but remained around 1-2% below 2019 levels on both indices. At the

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Audience sitting at tables in a conference room watching the Chief Accessibility Officer speak on a Zoom call.

Dismantling Barriers and Driving Change: Canada’s Chief Accessibility Officer Addresses Tourism Employers

Belong, DEI /

“Try things, fail forward. What matters is that you stay open to learning and improving, and that the efforts that you’re making are done with an open heart.” Stephanie Cadieux, Canada’s first Chief Accessibility Officer, shared inspiring words, lived experiences, and real-world advice at Tourism HR Canada’s first event under the Belong initiative, Embracing Disability

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Flight attendant assisting a mom and daughter at the desk and reading off notes on the counter.

Canadian Tourism Labour Market Snapshot: January 2024

Labour Market Information /

New Year Off to a Slow Start Overall, the tourism sector[1] in January saw a substantial slowdown over the previous month[2], with all industries other than transportation seeing contraction in both labour force and employment. The sector was in a slightly better position than it was in January 2023, but remained below 2019 levels. At

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