Tourism HR Canada

Images of three tourism professional along with the text, "Share your expertise: Supervisor/Manager Competency Review"

Supervisors, Managers Needed to Enhance Key Tourism Resource

Emerit, Future Skills, Workforce Recovery /

The Tourism Competency Framework is the sector’s digital library of the knowledge and skills needed for a wide range of tourism occupations. Hosted on the Workforce Management Engine, its competencies are used to develop National Occupational Standards, training resources, and professional certification programs. To ensure it continues to reflect the changing tourism landscape and meet […]

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Share Your Knowledge of Bartending Skills

Emerit, Workforce Recovery /

Tourism HR Canada is seeking volunteers to participate in a two-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without knowledge and expertise from the field! (What are competencies? They are the skills, knowledge, abilities,

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Two event staff members consult a clipboard at an outdoor festival venue. A stage, a large white tent, and sound equipment are in the background.

Canadian Tourism Labour Market Snapshot: September 2024

Labour Market Information /

Fall Contraction in Both Labour Force and Employment With the summer conclusively drawn to a close, the tourism sector[1] in September 2024 saw a sharp decline in the labour market from August[2]. The labour force fell by just over 180,000 people (-7.9%), while over 155,000 people left employment across the sector (-7.0%); the largest share

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Logo of Sustainable Tourism 2030

Tourism HR Canada Achieves Significant Progress in Sustainability with the Sustainable Tourism 2030 Pledge

Sustainability /

Commitment to Sustainable Practices Leads to a 31% Improvement in Self-Assessment Score Tourism HR Canada demonstrated its commitment to sustainability by signing the Sustainable Tourism 2030 Pledge last year. The organization pledged to enhance its sustainability performance annually through 2030, using assessments based on the Global Sustainable Tourism Council criteria and aligned with the United

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Pictured left to right: Darlene Grant Fiander, President, Tourism Industry Association of Nova Scotia, and Executive Director, Nova Scotia Tourism Human Resource Council, and Chair of the Tourism HR Canada Board of Directors; Philip Mondor, President and CEO, Tourism HR Canada; Sharon Banfield-Bovell, Director of Resource Mobilization and Development, Caribbean Tourism Organization; and Joe Baker, Tourism HR Canada Board Member and Dean at the Okanagan College School of Business.

Caribbean Tourism Organization and Tourism HR Canada to Strengthen Tourism Workforce

Emerit, Labour Market Information, Press Release, Workforce Recovery /

The Caribbean Tourism Organization (CTO) and Tourism HR Canada have signed a memorandum of understanding (MOU) that will support and grow a skilled, sustainable tourism workforce in both regions. Announced at the recent Tourism Labor Market Forum held in Ottawa, Canada, the collaborative working relationship builds upon long-established tourism links between the two regions. The

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Photographs of Tourism HR Canada President and CEO Philip Mondor with each of Minister Martinez Ferrada and Minister Boissonnault

Federal Ministers Highlight Skills Development and Career Awareness

Labour Market Forum /

Tourism HR Canada’s annual Labour Market Forum is a working event that gathers leaders and changemakers from tourism and beyond to converse and collaborate on solutions to some of the sector’s most pressing workforce challenges. This year’s Forum welcomed both The Honourable Soraya Martinez Ferrada, Minister of Tourism, and The Honourable Randy Boissonnault, Minister of

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Photo of a conference room filled with people seated in groups at round tables. On a stage on the left, the Minister of Tourism speaks at a podium.

Workforce Reset: Labour Market Forum Inspires Creative and Productive Dialogue

Labour Market Forum /

The Labour Market Forum brought together a wide range of representatives from across Canada’s tourism economy, and facilitated conversations around key topics facing the sector’s workforce. The Honourable Soraya Martinez Ferrada, Minister of Tourism and Minister responsible for the Economic Development Agency of Canada for the Regions of Quebec, and The Honourable Randy Boissonnault, Minister

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Enhancing the Outdoor Industry’s Workforce Resiliency: Project Elevation

Future Skills, Workforce Recovery /

Tourism HR Canada is excited to collaborate with the Outdoor Council of Canada (OCC) on Project Elevation, an initiative to increase the workforce resiliency of the outdoor industry in Alberta by enhancing the professionalism, skills, and standards of the outdoor workforce. Alberta is known internationally for its outdoor experiences. Outdoor activities drive a significant portion

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In a restaurant set up for a reception, an event planner smiles and checks a clipboard while speaking on the phone.

Canadian Tourism Labour Market Snapshot: August 2024

Labour Market Information /

Summer Cools Down Slightly from July August is generally a busy month for travel, although labour force and employment in the tourism sector[1] contracted very slightly from July[2]. Both indices were higher this August than in 2023, and while labour force surpassed pre-pandemic levels (at 100.65% of 2019), employment did not quite reach those levels—although

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Two women are working in a café. The older woman is showing the younger woman how to use the cash register.

Canadian Tourism Labour Market Snapshot: July 2024

Labour Market Information /

Summer Sees Continued Growth in Tourism Workforce With summer in full swing, the tourism sector[1] in July saw growth over the previous month[2], with high school students entering the workforce and the season shifting into higher gear. The sector was in a slightly stronger position than it was last year, although unemployment was generally higher.

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