Tourism HR Canada

New Technical Committee for Accessible Tourism: Be Part of the Change

DEI, Government Programs /

Do you want to make tourism experiences more accessible? Apply now to join Accessibility Standards Canada’s new technical committee on accessible tourism. What the committee will do The committee will create a standard to help make tourism experiences more inclusive and accessible for all. The standard will propose best practices to: Who should apply? Accessibility […]

New Technical Committee for Accessible Tourism: Be Part of the Change Read More »

Workforce, Inclusion, Education Key Themes at 2024 TIAC Tourism Congress

Belong, DEI, Education, Labour Market Information, Leadership, SMART, Workforce Recovery /

Tourism HR Canada congratulates the Tourism Industry Association of Canada (TIAC) on hosting yet another hugely successful Tourism Congress. Held this year in Vancouver, the event brought together tourism champions from across Canada to discuss key issues impacting the sector, explore innovative ideas, collaborate on actionable solutions, and celebrate the best of our industry. Workforce

Workforce, Inclusion, Education Key Themes at 2024 TIAC Tourism Congress Read More »

A server at a restaurant smiles and interacts with a table of four people.

Familiarity Drives Independence: Domestic and International Travellers’ Service Expectations

Labour Market Information /

Tourism HR Canada partnered with Skift Advisory (formerly Twenty31), a globally recognized market research firm with a deep expertise in tourism, to collect some perceptual information about how visitors think about service standards in Canadian tourism. The first survey reached out to domestic travellers; the resulting report was published earlier this year, along with a short

Familiarity Drives Independence: Domestic and International Travellers’ Service Expectations Read More »

Canadian Tourism Labour Market Snapshot: November 2024

Labour Market Information /

The Mid-Season Slump Returns The tourism sector[1] in November 2024 saw a moderate contraction from October[2], with labour force falling by around 32,000 people (-1.4%) and employment by around 44,000 (-2.1%). Both were in a stronger position than last year, but remained between 1% and 2% below 2019 levels. A labour slump in November is

Canadian Tourism Labour Market Snapshot: November 2024 Read More »

Belong’s First Community Café Circle: Building an Inclusive Future in Tourism

Belong, DEI, HR Practices /

Belong’s first Community Café Circle was a resounding success. Held during the Tourism Industry Association of New Brunswick (TIANB) Summit in Saint John, the event brought together tourism operators from across the province, creating a unique platform to explore how inclusivity, diversity, equity, and accessibility (IDEA) can shape the future of tourism. Highlights of the

Belong’s First Community Café Circle: Building an Inclusive Future in Tourism Read More »

Scenic landscape on water with mountains in the horizon with a blue sky. There is a canoe floating across the water with people in it.

Pathways to Indigenous Market Readiness

Emerit, Indigenous Tourism /

Indigenous tourism continues to grow, with new partnerships and initiatives supporting the promotion of authentic, meaningful experiences across Canada. Domestic and international travellers show increasing interest in partaking in these experiences, and the significance of Indigenous tourism’s role in reconciliation cannot be understated. With this high level of demand, there is ample opportunity for business

Pathways to Indigenous Market Readiness Read More »

A man sits at a desk at home, using a laptop.

Service Canada Launches New EI Benefits Estimator

Government Programs /

Employment Insurance (EI) is an insurance-based program that provides temporary income support in the event of a job loss or other life event. It has formed an important part of Canada’s social safety net since its implementation in 1940. To help people who are seeking information and understanding about potential EI financial assistance provided by

Service Canada Launches New EI Benefits Estimator Read More »

Two baristas in a coffee shop, with one training the other. In the bottom right is the logo for Propel.

In Their Words: How Propel Is Supporting Tourism Businesses

Propel /

In just over three years, the Propel Student Work Placement Program has connected hundreds of employers and students across Canada for a wide variety of tourism-related roles. Funded by the Government of Canada and coordinated by Tourism HR Canada, Propel connects employers with post-secondary students looking to complete a work-integrated learning (WIL) placement as part

In Their Words: How Propel Is Supporting Tourism Businesses Read More »

International Travellers’ Service Expectations

Labour Market Information, Workforce Recovery /

In an earlier article, we presented some highlights of a survey carried out for us by Skift Advisory, looking at service expectations of Canadian travellers. Our survey found two clusters of respondents: those who seek out and expect to receive a lot of direct service from staff while travelling, and those who prefer to be

International Travellers’ Service Expectations Read More »

Losing Ground: The Definitive Workforce Update

Labour Market Information, Webinar, Workforce Recovery /

Join Tourism HR Canada on January 22 from 1:00 to 3:00 p.m. for Losing Ground: The Definitive Workforce Update, a can’t-miss webinar designed to provide critical labour market insights for Canada’s tourism sector. This “state of the union”-style presentation will explore pressing workforce challenges, including persistent labour shortages, declining competitiveness, and the shifting policies shaping

Losing Ground: The Definitive Workforce Update Read More »

Scroll to Top