News

HR = E3 (Exceptional Employee Experiences)

The pandemic has caused significant disruption to the tourism labour market, much greater than the economy overall. While the latest Labour Force Survey shows the workforce is recovering, there is a long way to go: tourism remains over 200,000 workers below the same month in 2019. In many ways the issues we have today are …

Tourism Employment Sees Gains, but Remains Well Below Pre-Pandemic Levels

Canadian Tourism Labour Market Snapshot Overall, tourism employment grew slightly (2.2%) from March to April and the unemployment rate improved for all industries except for the food & beverage services industry, which saw a slight uptick. Nevertheless, there was significant improvement in the unemployment rate across all industries when compared to the same month in …

Collaboration Key Focus of Tourism HR Canada Meeting with Provincial/Territorial Partners

Tourism HR Canada met with its network of provincial and territorial human resource organizations (HROs) in Ottawa last week to discuss work plans associated with training and assessment resources that constitute the Emerit Tourism Training brand. The first in-person meeting with this network in over two years, the group dove in to the opportunity to …

Invitation: Employer Perspectives on Accessible Workforce Entry

Employer Perspectives: Barriers & Enablers to Accessible Workforce Entry The Project Persons with disabilities (PwD) in Canada face many barriers to meaningful first-time employment. But research on employer perspectives–including barriers and enablers employers face in recruiting and hiring PwD–and actionable solutions are still needed, especially in the context of COVID-19 recovery. The Business + Higher Education …

Tourism Employment Uptick, but Growth Hindered

Canadian Tourism Labour Market Snapshot Overall, tourism employment sees an uptick as the sector builds momentum toward recovery in the coming months; however, growth is hindered by employment losses in the accommodations industry and a higher than anticipated unemployment rate in transportation. Labour Force Survey data released for March 2022 showed positive signs toward industry …

In Search of an Industry Identity

Who Are “We”? What am “I”? Why does that matter? By Joe Baker Published by Canadian Travel Press (click to read original article) Unlike any other time in “our” history, unity became a fundamental concept in terms of thinking and acting that determined how well “we” navigated through a global pandemic. Who am “I” referring …