Tourism HR Canada

Losing Ground: The Definitive Workforce Update

Labour Market Information, Webinar, Workforce Recovery /

Join Tourism HR Canada on January 22 from 1:00 to 3:00 p.m. for Losing Ground: The Definitive Workforce Update, a can’t-miss webinar designed to provide critical labour market insights for Canada’s tourism sector. This “state of the union”-style presentation will explore pressing workforce challenges, including persistent labour shortages, declining competitiveness, and the shifting policies shaping […]

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Two restaurant managers sit at a table discussing paperwork. One speaks while the other writes in a notebook. A laptop is on the table in front of them.

Canadian Tourism Labour Market Snapshot: October 2024

Labour Market Information /

Sector Edges Higher from September, but Gains Are Small The tourism sector[1] in October 2024 saw slight gains over the previous month[2], with labour force gaining around 28,000 people (+1.3%) and employment growing by around 18,000 (+0.9%). Both indices showed growth over last year as well, but remained slightly below 2019 levels. At the industry

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Joe Baker and Phillip Mondor smiling at the camera, holding a binder with the Tourism HR Canada logo on it.

New Partnership to Bridge Tourism Education and Industry

Education, Press Release /

Tourism HR Canada and Okanagan College sign MOU to equip students for meaningful careers in growing sector (OTTAWA, ON) – Tourism HR Canada and Okanagan College have signed a Memorandum of Understanding (MOU) supporting the sharing and enhancement of programming that will contribute the growth of a world-leading tourism workforce. The partnership comes as Okanagan

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Images of three tourism professional along with the text, "Share your expertise: Supervisor/Manager Competency Review"

Supervisors, Managers Needed to Enhance Key Tourism Resource

Emerit, Future Skills, Workforce Recovery /

The Tourism Competency Framework is the sector’s digital library of the knowledge and skills needed for a wide range of tourism occupations. Hosted on the Workforce Management Engine, its competencies are used to develop National Occupational Standards, training resources, and professional certification programs. To ensure it continues to reflect the changing tourism landscape and meet

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Share Your Knowledge of Bartending Skills

Emerit, Workforce Recovery /

Tourism HR Canada is seeking volunteers to participate in a two-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without knowledge and expertise from the field! (What are competencies? They are the skills, knowledge, abilities,

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Two event staff members consult a clipboard at an outdoor festival venue. A stage, a large white tent, and sound equipment are in the background.

Canadian Tourism Labour Market Snapshot: September 2024

Labour Market Information /

Fall Contraction in Both Labour Force and Employment With the summer conclusively drawn to a close, the tourism sector[1] in September 2024 saw a sharp decline in the labour market from August[2]. The labour force fell by just over 180,000 people (-7.9%), while over 155,000 people left employment across the sector (-7.0%); the largest share

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Logo of Sustainable Tourism 2030

Tourism HR Canada Achieves Significant Progress in Sustainability with the Sustainable Tourism 2030 Pledge

Sustainability /

Commitment to Sustainable Practices Leads to a 31% Improvement in Self-Assessment Score Tourism HR Canada demonstrated its commitment to sustainability by signing the Sustainable Tourism 2030 Pledge last year. The organization pledged to enhance its sustainability performance annually through 2030, using assessments based on the Global Sustainable Tourism Council criteria and aligned with the United

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Pictured left to right: Darlene Grant Fiander, President, Tourism Industry Association of Nova Scotia, and Executive Director, Nova Scotia Tourism Human Resource Council, and Chair of the Tourism HR Canada Board of Directors; Philip Mondor, President and CEO, Tourism HR Canada; Sharon Banfield-Bovell, Director of Resource Mobilization and Development, Caribbean Tourism Organization; and Joe Baker, Tourism HR Canada Board Member and Dean at the Okanagan College School of Business.

Caribbean Tourism Organization and Tourism HR Canada to Strengthen Tourism Workforce

Emerit, Labour Market Information, Press Release, Workforce Recovery /

The Caribbean Tourism Organization (CTO) and Tourism HR Canada have signed a memorandum of understanding (MOU) that will support and grow a skilled, sustainable tourism workforce in both regions. Announced at the recent Tourism Labor Market Forum held in Ottawa, Canada, the collaborative working relationship builds upon long-established tourism links between the two regions. The

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Photographs of Tourism HR Canada President and CEO Philip Mondor with each of Minister Martinez Ferrada and Minister Boissonnault

Federal Ministers Highlight Skills Development and Career Awareness

Labour Market Forum /

Tourism HR Canada’s annual Labour Market Forum is a working event that gathers leaders and changemakers from tourism and beyond to converse and collaborate on solutions to some of the sector’s most pressing workforce challenges. This year’s Forum welcomed both The Honourable Soraya Martinez Ferrada, Minister of Tourism, and The Honourable Randy Boissonnault, Minister of

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Photo of a conference room filled with people seated in groups at round tables. On a stage on the left, the Minister of Tourism speaks at a podium.

Workforce Reset: Labour Market Forum Inspires Creative and Productive Dialogue

Labour Market Forum /

The Labour Market Forum brought together a wide range of representatives from across Canada’s tourism economy, and facilitated conversations around key topics facing the sector’s workforce. The Honourable Soraya Martinez Ferrada, Minister of Tourism and Minister responsible for the Economic Development Agency of Canada for the Regions of Quebec, and The Honourable Randy Boissonnault, Minister

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