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Tourism Labour Action Plan for 2018: Action 2

Improve coordination on labour market research and analysis, building on existing initiatives and avoiding duplication. Forum participants identified labour market research and analysis as imperative to the sector’s success. Employment and Social Development Canada (ESDC) supports Tourism HR Canada’s labour market research initiatives, recognizing them as one of Canada’s “foundational labour market forecasting systems”. This …

Tourism Labour Action Plan for 2018: Action 3

Reinforce the priority of the development and engagement of an Indigenous workforce; focus on seeking resources to launch a comprehensive strategy. The Indigenous Tourism Association of Canada (ITAC) has been working with Tourism HR Canada for two years, singularly focused on mounting a pan-Canadian strategy aimed at increasing the number of well paying, sustainable Indigenous …

Tourism Labour Action Plan for 2018: Action 4

Develop more strategies to inform policy and programs aimed at helping the sector address labour market shortages. The success of the industry is contingent on addressing longstanding labour and skills issues. Tourism, like many other industries, is finding it increasingly difficult to find and retain qualified workers, and the challenge extends beyond Canada. Despite record …

New Memorandum of Understanding with TIAC Signals Growing Partnership

Earlier this month, the Tourism Industry Association of Canada (TIAC) and Tourism HR Canada (THRC) signed a Memorandum of Understanding (MOU) that leverages the strengths of both national organizations to better meet the needs of tourism operators and employers across the country. TIAC brings its proven track record as a strong advocate of Canadian tourism …

Statistics

Canadian Tourism Employment Monthly Snapshot – March 2018

(seasonally unadjusted) In March 2018, the unemployment rate1 in the tourism sector was at 6.4%, which is 0.3 percentage points higher than the rate reported in March 2017, and higher than the previous month (February 2018), when the unemployment rate stood at 5.6%. At 6.4%, tourism’s unemployment rate was above Canada’s seasonally unadjusted unemployment rate …

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Canadian Travellers Share Views on Hotel Staff and Service

Tourism HR Canada recently commissioned a series of questions as part of the Hotel Association of Canada’s travel intentions survey. This was an online survey of 1527 Canadians who stayed in a hotel in Canada in 2017. We were interested in Canadians’ thoughts on: The importance of service Whether service quality had increased or decreased …