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Free Manager Workshops Available for It’s Your Shift

Since It’s Your Shift launched in the fall of 2017, more than 4,000 tourism and hospitality workers have participated in this training to combat sexual harassment and violence in hospitality operations in Ontario. While the four modules for employees and one for managers are available online, the accompanying Manager Workshop and Manager Toolkit were developed […]

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A Helping Hand: Providing Community Support in a Crisis

When disaster or tragedy strike, local businesses are often eager to assist, providing help with immediate needs and ongoing healing. Tourism and hospitality businesses are particularly well poised to make an impact, as accommodation and food are often two urgent necessities for those affected and for emergency services personnel and volunteers. After April’s tragic Humboldt

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Ready to Work: Nearly 25 Years of Boosting Employability Skills

In this, the fourth installment of “milestone” articles celebrating our 25 years as the voice of the tourism labour market, we look at programs that have provided thousands of Canadians with the entry-to-practice skills training required to work in a variety of tourism operations. The first national program focused on preparing unemployed and underemployed Canadian

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Tourism Labour Action Plan for 2018

Annually, Tourism HR Canada brings together 60 or more industry representatives from across Canada from all tourism sectors. This year’s event was held in Ottawa in March, with the heads of national associations, employers, academia, senior representatives from the provincial/territorial tourism human resource organizations, various interest groups, and government officials participating in two days focused

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Tourism Labour Action Plan for 2018: Action 1

Reinforce value proposition beyond economic benefits, with a focus on social capital and cohesion, and promotion of multiculturalism and Canadian identity. Tourism HR Canada has often used the statement “Tourism is vital to Canada’s economy; it is a key driver of socio-economic progress” to help distinguish the sector over others facing labour shortages. Current data

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Tourism Labour Action Plan for 2018: Action 2

Improve coordination on labour market research and analysis, building on existing initiatives and avoiding duplication. Forum participants identified labour market research and analysis as imperative to the sector’s success. Employment and Social Development Canada (ESDC) supports Tourism HR Canada’s labour market research initiatives, recognizing them as one of Canada’s “foundational labour market forecasting systems”. This

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Tourism Labour Action Plan for 2018: Action 3

Reinforce the priority of the development and engagement of an Indigenous workforce; focus on seeking resources to launch a comprehensive strategy. The Indigenous Tourism Association of Canada (ITAC) has been working with Tourism HR Canada for two years, singularly focused on mounting a pan-Canadian strategy aimed at increasing the number of well paying, sustainable Indigenous

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Tourism Labour Action Plan for 2018: Action 4

Develop more strategies to inform policy and programs aimed at helping the sector address labour market shortages. The success of the industry is contingent on addressing longstanding labour and skills issues. Tourism, like many other industries, is finding it increasingly difficult to find and retain qualified workers, and the challenge extends beyond Canada. Despite record

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New Memorandum of Understanding with TIAC Signals Growing Partnership

Earlier this month, the Tourism Industry Association of Canada (TIAC) and Tourism HR Canada (THRC) signed a Memorandum of Understanding (MOU) that leverages the strengths of both national organizations to better meet the needs of tourism operators and employers across the country. TIAC brings its proven track record as a strong advocate of Canadian tourism

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Statistics

Canadian Tourism Employment Monthly Snapshot – March 2018

(seasonally unadjusted) In March 2018, the unemployment rate1 in the tourism sector was at 6.4%, which is 0.3 percentage points higher than the rate reported in March 2017, and higher than the previous month (February 2018), when the unemployment rate stood at 5.6%. At 6.4%, tourism’s unemployment rate was above Canada’s seasonally unadjusted unemployment rate

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