The Tourism Competency Framework is the sector’s digital library of the knowledge and skills needed for a wide range of tourism occupations. Hosted on the Workforce Management Engine, its competencies are used to develop National Occupational Standards, training resources, and professional certification programs. To ensure it continues to reflect the changing tourism landscape and meet the current and emerging needs of the industry, Tourism HR Canada relies on input from tourism professionals across the country.
As part of maintaining the quality of this important resource, we’ve developed new competencies to be added: these relate to leadership, client retention strategy, e-commerce, revenue management, health & wellness, workplace inspections, working from heights, and creativity.
This is where industry input comes into play: we are looking for supervisors and managers in any tourism-related business or role to share their expertise with us to review the new competencies and provide feedback. How? By participating in a guided virtual working group taking place November 18 from 1:00 to 4:00 P.M. Eastern Time.
If you’d like to help ensure Canada has access to the most robust tourism skills development resources, sign up today to share your valuable knowledge and experiences.