Cultivating Inclusive Destinations Across Canada

Safety, through the freedom to be oneself, is the key factor in Canadian LGBT+ travellers’ destination choice. That’s why the Government of Canada is investing in the National LGBT+ Tourism Project—a set of inclusion workshops and market-ready seminars—to support the industry in fostering welcoming destinations across the country.

On top of the workshops and seminars, Tourism HR Canada, in partnership with Canada’s LGBT+ Chamber of Commerce (CGLCC), has been developing diversity and inclusion support tools to further assist tourism businesses with reaching this market.

This new Toolbox of Resources will be launched and available free of charge to all participants of the National LGBT+ Tourism Project. If you have attended or would like to participate in the inclusion workshops and/or market-ready seminars, these resources will be made available to you in the coming weeks.

We’ll launch with three resources, and by February 2021, there will be a total of ten resources available for download in English and French. These guides are 15+ pages and contain a deeper dive into specific diversity and inclusion topics to help welcome LGBT+ customers, as well as employees.

Here is a complete list of the Toolbox of Resources:

  1. Inclusive Procurement Guide
  2. A Guide for Developing LGBT+ Products and Tours
  3. Trans & Non-Binary Inclusion Guide
  4. Business Case for LGBT+ Inclusion
  5. Hosting LGBT+ Inclusive Events
  6. Developing an LGBT+ Diversity and Inclusion Strategy
  7. Becoming an Ally
  8. Starting an Employee Resource Group
  9. Building Community Engagement
  10. Marketing to an LGBT+ Traveller

Instructions on how to access these free resources will be sent to all program participants.

If you have not attended one of our online workshops or seminars, it’s not too late! We have free registration live now through the end of January.

Please visit the CGLCC’s website to register, or contact tourism@cglcc.ca if you’d like to set up a private workshop/seminar for you and your staff or stakeholders.