Tourism HR Canada congratulates New Brunswick Community College (NBCC) on achieving SMART + Accreditation for two programs: Hotel and Restaurant Operations and Hotel and Restaurant Management. Both tourism-related programs demonstrated they exceed industry standards as envisioned in the SMART accreditation program.
“We are delighted to recognize New Brunswick Community College for its dedication to offering innovative and collaborative programming that aligns with current industry needs,” stated Tourism HR Canada President and CEO Philip Mondor. “Programs such as NBCC’s foster adaptable and skilled tourism professionals who will ensure Canada remains a globally competitive tourism destination.”
To establish programs that reflect today’s tourism workplace, NBCC engaged in labour market analysis and industry consultation—which it continues to do to keep programming current. Instructors are engaged with the tourism sector through professional membership and professional development events.
“NBCC is pleased to receive SMART+ Premium accreditation from Tourism HR Canada for both our Hotel and Restaurant Operations and Hotel and Restaurant Management Programs,” said Catherine Black, NBCC Dean of Hospitality & Tourism. “This accreditation further demonstrates NBCC’s commitment to excellence to serve industry’s needs and is another way that we’re enriching the NBCC Advantage for our learners.”
Hotel and Restaurant Operations is a one-year certificate program that covers the core and emerging skills and best practices required to succeed in hotels and foodservice operations. The two-year Hotel and Restaurant Management diploma program builds on these with an advanced look at finance and accounting, operations, sales and marketing, and HR. Both programs allow students to earn industry certificates, participate in industry events, and apply their skills in a real-world setting through a practicum.
This emphasis on practical experience extends to a Business Ventures course in which students from multiple faculties conceptualize, create, and run a food truck for a week. An Applied Research program offers students, industry professionals, and instructors use of college facilities to collaborate and create new tourism products or experiences.
NBCC has an extensive student services program and takes a holistic approach to ensuring that its programming is inclusive of different groups and needs.
The SMART Accreditation Program offers two levels of accreditation: SMART Program status for programs that meet a basic standard and a SMART + Premium Program status for programs exceeding the basic standard. The SMART Accreditation Program provides an opportunity for post-secondary public or private institutions and corporate training providers to demonstrate that their programming meets or exceeds industry standards, and offers benchmarks that tourism educators can use to assist them in continually improving their programs.