Tourism HR Canada Ranked One of the 2021 Workplace Culture Innovators by the Canadian Workplace Culture Index

(OTTAWA, ON — December 14, 2021) Tourism HR Canada has been certified for exceptional workplace culture by The Canadian Workplace Culture Index, the leading measure of Canadian workplace culture.

Certified companies demonstrate care for their employees, their customers, and their communities. Tourism HR Canada exceeded the Index, made up of the opinions of average Canadians towards workplace culture. The process includes analysis and recommendations across six different workplace attributes: workplace satisfaction, company caring, diversity and inclusion, information and recognition, employee connection, and loyalty.

To be certified, companies must exceed the national benchmark for exceptional workplace culture. Employees are given an anonymous conversational chat survey. Results are aggregated and weighted across six workplace attributes providing an overall score and scores for each workplace attribute.

Scoring in the 92nd percentile of organizations who’ve participated in the program, Tourism HR Canada attained exceptional scores in diversity and inclusion, employee connection, and information and recognition.

“Tourism HR Canada is thrilled to have successfully achieved certification as a Canadian Workplace Culture Leader,” said Philip Mondor, President and CEO of Tourism HR Canada. “As the national organization promoting positive workplace practices in the tourism sector, we strive to ensure our organization leads by example. This accomplishment shows us that our efforts are on target. We’ve also gained meaningful insights into ways we can continue to evolve our workplace culture.”

In Canada, the best workplaces have stood out by creating safe workplaces, regardless of whether someone is on the front lines or sitting in a corner office. Culture Innovators in Canada realize that workplace satisfaction, communication, and recognition for all employees are vital. At certified organizations like Tourism HR Canada, there is a fundamental sense of caring among colleagues, and employees’ ability to bring their full selves to work. When companies do everything they can to create a great workplace culture, employees respond by giving the very best they can.

“On behalf of the Tourism HR Canada Board of Directors, I’d like to extend our gratitude and thanks to each member of the Tourism HR Canada team for their commitment to excellence and operating with integrity,” stated Darlene Grant Fiander, Chairperson of the Tourism HR Canada Board of Directors. “It is obvious in the quality of the work that is done that they have created a culture that fosters innovation, creativity, and exceptional service for all of us.”

About Tourism HR Canada

Tourism HR Canada is a pan-Canadian organization with a mandate aimed at building a world-leading tourism workforce. It facilitates, coordinates, and enables human resource development activities that support a globally competitive and sustainable industry and foster the development of a dynamic and resilient workforce. The organization works with the industry to attract, train, and retain valuable tourism professionals by giving them the tools and resources they need to succeed in their careers and entrepreneurial endeavours.

About The Canadian Workplace Culture Index

The Canadian Workplace Culture Index uses research, best practices, and innovative technology to recognize, enable, and amplify exceptional workplace culture —their research partner, the Angus Reid Institute. Through the Canadian Workplace Culture Certification program, we recognize exceptional workplaces and produce an annual report on the state of workplace culture in Canada. The CWCI is an independent business founded by The ReFrame Group. Learn more about the Canadian Workplace Culture Index online at

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