The gold standard of tourism skills across Canada

The Workforce Management Engine is Emerit’s online portal to every single industry-validated skill that Tourism HR Canada developed between 2018 and 2021. These skills–or competencies–clearly outline what observable and measurable behaviours are required from proficient tourism professionals.

It contains 25 National Occupational Standards, compiled in close cooperation with industry experts, providing the pan-Canadian standard for all skills required to effectively perform roles ranging from Housekeeping Room Attendant to Heritage Interpreter.

Users will also be able to amend the national standards to create their own Customized Occupational Profiles to help in establishing a truly competency-based HR system, as well as easily create job descriptions and skills checklists.

The Engine will be launched in 2023; if you would like to stay informed and be amongst the first members of the tourism industry to have access, please send an email to so we can add you to our list of early adopters.


The Workforce Management Engine serves as a library of competency elements that are easily updated to adapt to the increasing pace of change within today’s workplaces. It eliminates costly and time-consuming processes associated with updating occupation skills on a job-by-job basis.

The Engine provides tourism stakeholders with a better way to align the skills of individuals in the Canadian labour market, minimizing gaps and mismatches. One central source will provide a complete picture of the entire sector, making it easier to collect, analyze, and map information.

The Workforce Management Engine will:

Increase consistency in defining skills, which improves learner and labour mobility and boosts productivity.

Improve the quality of education and training delivery by helping curriculum content align with market demands.

Provide the basis for a system to compare credentials or qualifications regardless of where they were earned.

Promote skills forecasting as an exploratory methodology for the National Occupational Classification (NOC) codes.


The Workforce Management Engine can be used by:

  • Employers
  • HR professionals
  • Educators
  • Students
  • Career counsellors
  • Job seekers
  • Governments
  • Industry associations

The Workforce Management Engine can be used to:

  • Bolster training and development
  • Outline succession planning
  • Improve credential recognition
  • Consolidate recruitment and selection criteria
  • Define career planning pathways
  • Refine performance management practices
  • Delineate occupation profiles
Scroll to Top