Empowering Racialized Individuals to Succeed in Tourism
Destination Inclusion is a new program that will offer learning and mentorship opportunities to racialized individuals in communities across Eastern Ontario.
Participants will gain access to specialized skills assessments and customized training to enhance their technical, essential, transferable, and cultural competencies — with a focus on those that tourism and hospitality employers will increasingly be seeking as the province reopens and recovers from the COVID-19 pandemic.
The program includes self-driven e-learning modules related to Front Desk, Housekeeping, and Cooking operations, micro-learning assets which provide additional information to contextualize the learning content and provide tailored supports, and mentorship support to connect participants with industry professionals and networking opportunities.
Destination Inclusion Benefits
Participants in the Destination Inclusion program will have the opportunity to:
Participants meeting these criteria are eligible for the Destination Inclusion program:
- Self-identify as a member of a racialized group*
- Reside in Eastern Ontario
For participants whose first language is not English, meeting of level 5 or higher on the Canadian Language Benchmark (CLB) or the International English Language Testing System (IELTS) is recommended.
Orientation sessions will be held starting September 15, 2021, and will continue throughout the fall. We invite eligible individuals to register for these virtual events by clicking the button below and filling in their contact details.
* For this program, “racialized groups” refers to individuals, other than Indigenous peoples, who self-identify as non-Caucasian in race or non-white in colour. For skills and employment training programs for Indigenous individuals, please refer to this website.
Become a Mentor
Additional Skills Training in Ontario
Tourism-focused skills training is also available in other regions of Ontario:
The Ontario Tourism Education Corporation (OTEC), Destination Northern Ontario, Nature and Outdoor Tourism Ontario, District Social Services Administration Boards, Indigenous Tourism Ontario, and Northern Ontario Workforce Planning Boards have launched Tourism SkillsNet North — an initiative designed to provide support to the hard-hit tourism sector. Tourism SkillsNet North identifies workforce labour gaps specific to northern Ontario, designs responsive customized training to meet these specific needs, trains employees, and matches them with available job opportunities within northern Ontario’s tourism sector.
Destination Toronto has launched Hospitality EDGE, which offers a highly curated suite of online courses at no cost for workers in the hospitality sector in the Toronto, Mississauga, and Brampton area.