Empowering Racialized Individuals to Succeed in Tourism
Destination Inclusion offers learning and mentorship opportunities to racialized individuals in communities across Eastern Ontario.
Participants gain access to specialized skills assessments and customized training to enhance their technical, essential, transferable, and cultural competencies — with a focus on those that tourism and hospitality employers are seeking as the province reopens and recovers from the COVID-19 pandemic.
The program includes self-driven e-learning modules related to Front Desk, Housekeeping, and Cooking operations, micro-learning assets which provide additional information to contextualize the learning content and provide tailored supports, and mentorship support to connect participants with industry professionals and networking opportunities.
The Destination Inclusion program has ended. Currently registered participants may continue to complete their training until July 31, 2022.
Destination Inclusion Benefits
Participants in the Destination Inclusion program will have the opportunity to:
Participants meeting these criteria are eligible for the Destination Inclusion program:
- Self-identify as a member of a racialized group*
- Reside in Eastern Ontario
For participants whose first language is not English, meeting of level 5 or higher on the Canadian Language Benchmark (CLB) or the International English Language Testing System (IELTS) is recommended.
* For this program, “racialized groups” refers to individuals, other than Indigenous peoples, who self-identify as non-Caucasian in race or non-white in colour. For skills and employment training programs for Indigenous individuals, please refer to this website.
Read About Past Graduates
Hire a Destination Inclusion Graduate
Destination Inclusion graduates are actively seeking opportunities to apply their skills in the Ottawa-area tourism and hospitality industry.
If you’re looking for staff to fill roles related to front desk operations, housekeeping, or cooking, contact firstname.lastname@example.org to connect with local, trained job seekers.
Become a Mentor
Additional Skills Training in Ontario
Tourism-focused skills training is also available in other regions of Ontario:
The Ontario Tourism Education Corporation (OTEC), Destination Northern Ontario, Nature and Outdoor Tourism Ontario, District Social Services Administration Boards, Indigenous Tourism Ontario, and Northern Ontario Workforce Planning Boards have launched Tourism SkillsNet North — an initiative designed to provide support to the hard-hit tourism sector. Tourism SkillsNet North identifies workforce labour gaps specific to northern Ontario, designs responsive customized training to meet these specific needs, trains employees, and matches them with available job opportunities within northern Ontario’s tourism sector.
Destination Toronto has launched Hospitality EDGE, which offers a highly curated suite of online courses at no cost for workers in the hospitality sector in the Toronto, Mississauga, and Brampton area.