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Empowering Racialized Individuals to Succeed in Tourism

Destination Inclusion is a new program that offers learning and mentorship opportunities to racialized individuals in communities across Eastern Ontario. 

Participants gain access to specialized skills assessments and customized training to enhance their technical, essential, transferable, and cultural competencies — with a focus on those that tourism and hospitality employers will increasingly be seeking as the province reopens and recovers from the COVID-19 pandemic.

The program includes self-driven e-learning modules related to Front Desk, Housekeeping, and Cooking operations, micro-learning assets which provide additional information to contextualize the learning content and provide tailored supports, and mentorship support to connect participants with industry professionals and networking opportunities.

Click here to sign up for the next virtual information session, to be held Wednesday, January 19 at 9:00 AM Eastern.

Destination Inclusion Benefits

Participants in the Destination Inclusion program will have the opportunity to:

Enhance transferable skills and language competencies

Achieve better employment outcomes by acquiring industry-needed skills

Explore a variety of career opportunities and paths in the tourism sector

Access a broad support network and mentorship opportunities

Obtain greater confidence and self-esteem in workplace settings

Gain a greater understanding of the tourism sector and Canadian workplace culture

Participant Eligibility

Participants meeting these criteria are eligible for the Destination Inclusion program:

  • Self-identify as a member of a racialized group*
  • Reside in Eastern Ontario

For participants whose first language is not English, meeting of level 5 or higher on the Canadian Language Benchmark (CLB) or the International English Language Testing System (IELTS) is recommended.

Orientation sessions will be held throughout the fall. We invite eligible individuals to register for these virtual events by clicking the button below and filling in their contact details.

Map of Eastern Ontario

* For this program, “racialized groups” refers to individuals, other than Indigenous peoples, who self-identify as non-Caucasian in race or non-white in colour. For skills and employment training programs for Indigenous individuals, please refer to this website.

Become a Mentor

Looking to give back to your community? Want to showcase the many pathways available in tourism and hospitality? Mentors are an integral part of Destination Inclusion. If you have experience in the tourism or hospitality sector — whether through employment or education — you can help support and encourage people seeking to enhance their skills. You’ll be supported through an orientation session, then matched with a participant based on their career interests and learning goals. You’ll also have the option to participate in the cross-cultural competencies and job search strategy training sessions offered to participants.

Additional Skills Training in Ontario

Tourism-focused skills training is also available in other regions of Ontario:

The Ontario Tourism Education Corporation (OTEC), Destination Northern Ontario, Nature and Outdoor Tourism Ontario, District Social Services Administration Boards, Indigenous Tourism Ontario, and Northern Ontario Workforce Planning Boards have launched Tourism SkillsNet North — an initiative designed to provide support to the hard-hit tourism sector. Tourism SkillsNet North identifies workforce labour gaps specific to northern Ontario, designs responsive customized training to meet these specific needs, trains employees, and matches them with available job opportunities within northern Ontario’s tourism sector.

Destination Toronto has launched Hospitality EDGE, which offers a highly curated suite of online courses at no cost for workers in the hospitality sector in the Toronto, Mississauga, and Brampton area.

This Employment Ontario program is funded in part by the Government of Canada and the Government of Ontario

Destination Inclusion Delivery Partners