What We Do

Tourism HR Canada is a pan-Canadian organization with a mandate aimed at building a world-leading tourism workforce. Tourism HR Canada facilitates, coordinates, and enables human resource development activities that support a globally competitive and sustainable industry and foster the development of a dynamic and resilient workforce.

To achieve this mandate, the organization responds to various labour market issues and invests in programs deemed necessary to address needs; for example:

Identify required skills, conduct research
Design workplace training for skills upgrading
Look at skills mismatches (e.g., supply/demand, skills attrition/obsolescence, skills deficits/surpluses, under-utilized skills)

Promote jobs opportunities and tourism careers
Articulate career paths
Provide tools and guidance for employers
Recognize ‘Employers of Choice’ who are exemplary with practice

Develop qualifications frameworks
Provide tools to facilitate valuation and credit transfer
Establish recognition and reciprocity agreements with foreign credential-granting bodies

Conduct research
Develop plans
Facilitate policy discussion

Set competency standards
Promote training standards
Define required competencies

Promote and support employer investments in employee training and professional development
Demonstrate return on training investment
Improve training culture