A number of recent announcements from the Government of Canada address the ongoing labour shortage impacting employers across the country. Compared to the same month pre-COVID, tourism’s labour force has 154,800 fewer individuals, despite increasing demand for travel products and services. This gap impacts service levels, contributes to worker burnout, and impedes the full recovery […]
Policy Shifts Take Aim at Worker Shortfall Read More »
Finding practical, timely solutions to labour challenges was a key topic at the recent Travel Nunavut Conference & AGM. Dena Maxwell, Tourism HR Canada’s Director of Workforce Development, joined Clarence Synard, President, Baffin Regional Chamber of Commerce, and Shawn Lester, Owner, Lester Landau, to address HR Barriers for Tourism Businesses: How do we normalize hiring
Addressing HR Barriers for Tourism Businesses Read More »
Working from home and hybrid work were necessities in many industries throughout the pandemic, and numerous employers have continued to offer these options. Tourism employment provides much less opportunity for this type of work, however roles within tourism operations—finance, marketing, HR, and others—could see these arrangements become more sought after. With stiff competition for labour,
Hybrid Work on the Rise—Is There a Fit for Tourism? Read More »
By Joe Baker, Tourism HR Canada Board of Directors What gives me enough expertise to reflect on the lived experience and value of international students in Canada? I spent nearly 15 years working in Canadian higher education at a critical time. A time when domestic interest in tourism and hospitality programming began to fade and
International Students? Or People of the World. Read More »
By Joe Baker, Tourism HR Canada Board of Directors A recently released CBC report details which industries Canadian workers are flocking to—and which ones they were fleeing. The report tracked the number of employees between January 2019 and July 2022 across 16 different industry sectors and ranked the sectors from those who saw the largest
Generation Next: Exploring Promising Talent Pipelines Read More »
In response to the Government of Canada’s consultation on the development of a post-pandemic Federal Tourism Growth Strategy, Tourism HR Canada submitted a suite of workforce recovery strategies with recommended, concrete, and measurable actions. Tourism, at its core, is a people business and one that relies on a skilled workforce to capitalize on its economic
Federal Tourism Growth Strategy: Workforce Recovery Read More »
By Joe Baker, Tourism HR Canada Board of Directors Originally published in STAY It will be hard to navigate the case for Social Design without sounding esoteric. Stick with me though. We can make it land together. Not much more than uttering “labour crisis” is needed to paint a vivid picture of the present state
Solving the Problem. With Labour. Read More »
The Government of Canada wants to hear from Canadian tourism stakeholders from coast to coast to coast as it charts the path forward for the sector. Innovation, Science and Economic Development Canada is conducting a public consultation on the development of a post-pandemic Federal Tourism Growth Strategy. The consultation period has been extended to August
Seize the Opportunity to Shape Workforce Strategies Read More »
Earlier this month at Toronto’s Chelsea Hotel, Hotelier hosted its first one-day Housekeeping Forum since the pandemic hit, highlighting the pivotal and ever-important housekeeping department. Always viewed as one of the most important departments in a hotel operation, never has housekeeping been as valued and as visible as it is today, after a lingering pandemic
Housekeeping Forum Tackles Labour Challenges and Offers Solutions Read More »
Led nationally by the Tourism Industry Association of Canada (TIAC), and with many complementary regional and local initiatives, Tourism Week is “an annual invitation for all tourism partners to come together to champion and promote Canada’s destinations, tourism businesses, and employees—from coast to coast to coast.” This year’s theme, Travel now. For work, life, and
Celebrating Tourism’s Strength: Its People Read More »
