Labour Market Information Reports

Looking for up-to-date information on the state of tourism? Each year, Tourism HR Canada conducts, updates, and publishes several major reports containing the most recent data of interest to members of the tourism sector.

44030cd1d6fb3d48f4e84d3dcc23f94fdd4ffda4

Results

2025
Report Summary
Pulling Together Prod Skills Agenda Cover

State of the Industry Snapshots

Over the past three years, Tourism HR Canada’s research team has been closely monitoring and studying the shifting dynamics of the tourism workforce as the sector continues its post-COVID recovery.

Learn More
2025
National
Pulling Together Prod Skills Agenda Cover

Pulling Together: The Productivity and Skills Agenda

Tourism HR Canada has tracked the tourism workforce’s post-COVID recovery through surveys, focus groups, and data analysis. This report highlights key themes and offers recommendations for policymakers, businesses, and future research.

View Form
2024
Compensation National

Workplace Culture and Compensation: Insights from Operators

This report examines tourism operators’ compensation decisions over the three years leading up to 2024, influenced by the pandemic and labour market changes. While some businesses revamped offerings, others focused on survival, with every tourism business impacted by these challenges.

View Form
2024
National Workforce Projections
The Future of Canada’s Tourism Sector 2024 Cover-1

Labour Demand and Supply Analysis

This study dives into Canada’s tourism labour market, revealing projections of supply and demand across regions and industries. It explores the impacts of labour shortages, including revenue loss and reliance on immigration, while offering insights into retention and employment scenarios.

Learn More
2024
Perceptions of Tourism
Global Traveller Insights Service Expectations Tourism HR Canada

Service Quality Perceptions

Tourism HR Canada partnered with Skift Advisory (formerly Twenty31), a globally recognized market research firm with a deep expertise in tourism, to collect some perceptual information about how visitors think about service standards in Canadian tourism.

Learn More
2024
National Workforce Projections
The Future of Canada’s Tourism Sector 2024 Cover-1

The Future of Canada’s Tourism Sector

This study dives into Canada’s tourism labour market, revealing projections of supply and demand across regions and industries. It explores the impacts of labour shortages, including revenue loss and reliance on immigration, while offering insights into retention and employment scenarios.

View Form
2024
Business Intelligence Report Summary
Tourism-HR Canada Business Intelligence Survey1 Cover 1

Business Intelligence Survey Report

Access the results of a series of business intelligence surveys assessing labour market needs resulting from the pandemic, as well as gathering information to help support recovery.

Learn More
2024
Business Intelligence National
Tourism HR Canada Business Intelligence Survey5 Cover 1

Business Intelligence Survey Labour Market Information (Wave 5)

In 2024, the Canadian tourism sector is showing more stability after a tumultuous 3+ years since the COVID-19 pandemic. Funded by ESDC, the LMI initiative’s final of five survey waves assesses labour market needs and tracks trends to support the sector’s recovery through 2024.

View Form
2024
Mental Health Report Summary
Creating Mentally Healthy Workplaces

Creating Mentally Healthy Workplaces

Understand where workplace mental health and psychological safety currently stand, and the direction that the sector must take to ensure that tourism remains an employment destination of choice.

Learn More
2024
Mental Health
Creating Mentally Healthy Workplaces Cover 1

Creating Mentally Healthy Workplaces

Tourism HR Canada partnered with WorkInsights to survey tourism employees on workplace mental health and psychological safety, aiming to assess the current state and determine the steps needed to make tourism a top employment destination.

View Form
2024
Perceptions of Tourism Report Summary
Perceptions of Tourism as a Place of Employment 2024 Tourism HR Canada

Perceptions of Tourism as a Place of Employment in Canada

What are Canadians’ attitudes and beliefs about working in tourism?

Learn More
2024
National Perceptions of Tourism
TOURISM HR CANADA Assessing Perceptions of Tourism as a Place of Employment General Population Survey 2024 Cover-1

Perceptions of Tourism as a Place of Employment – General Population Survey 2024

The COVID-19 pandemic caused Canadian tourism to lose nearly 1 million jobs, creating job market instability that likely made some Canadians hesitant to pursue or continue careers in tourism, affecting the sector’s appeal as a long-term career choice. This 2024 perception survey explores Canadians’ perceptions of tourism as a career path, marking the final of three annual surveys running through 2024.

View Form
1/11