A heartfelt congratulations from the Tourism HR Canada team to Sally MacInnis, Reservations Manager at Keltic Lodge, in Ingonish Beach, Nova Scotia. Sally is this year’s recipient of the Tourism HR Canada Employee Appreciation Award. The Honourable Randy Boissonnault, MP, and Tourism HR Canada President and CEO Philip Mondor presented the award in Ottawa last […]
Celebrating Excellence: Tourism Employee Appreciation Award Read More »
By Joe Baker, Tourism HR Canada Board Member This article was originally published in STAY Magazine. One of the greatest challenges the hospitality and tourism industry is grappling with is the present state of our workforce. Workforce can be an ambiguous term. When I use the term, I am speaking about a spectrum that includes
Canada’s Labour Market, Two Roads Diverged Read More »
Students can bring fresh perspectives and welcome enthusiasm to the organizations who hire them while helping to reduce the workload. Failure to prepare, however, can result in unmet expectations and wasted time for both student and employer. As Propel accepts applications from tourism sector businesses interested in participating in our winter Student Work Placement Program,
5 Great Tips for Companies Preparing to Employ a Student Read More »
By Joe Baker, Tourism HR Canada Board Member This article was originally published in STAY Magazine. I was born into Canada’s hospitality industry. My grandfather was a hotelier and restaurateur. He owned and operated hotels and restaurants in Vancouver, B.C., in the early and formative years of my life. His was the generation that understood
Reframing Relationships Read More »
Workforce in Disarray COVID-19 has caused significant disruption to the tourism labour market, much greater than the economy overall. Many workers are not going to return to jobs once they are restored, causing some of the greatest labour shortages ever seen and hampering recovery. The reasons for this are complex and solutions or ways to
A Blueprint for Workforce Recovery Read More »
More than One Million Jobs at Stake We’re into week seven and we still don’t understand the full extent of the pandemic. Tourism has been hit hard, with severe implications on the critical summer tourist season. Not all economic sectors will recover at the same rate or the same time. Tourism, which was impacted early
Post COVID: Profound Workforce Changes Expected Read More »
As the competition for staff increases amidst a tightening labour market, employers are looking for novel and creative solutions to attract and retain top talent. Job seekers, meanwhile, are looking for a more rounded work experience—a workplace that aligns with their values, encourages development and growth, and offers the flexibility to balance competing priorities in
12 Practical, Insightful Ways to Find and Keep Workers in a Tight Labour Market Read More »
While many tourism businesses operate year-round, others are seasonal by nature of what they offer: golf courses, ski resorts, beachside cafés, ice hotels. Entire communities can double in size over the summer or winter as visitors descend to enjoy the sun, surf, or snow. As tourism grows worldwide and Canada seeks to boost its visitation,
See You in September? Strategies for Staffing the Shoulder Seasons Read More »
With record low unemployment rates, labour shortages are being widely felt across Canada, impacting businesses in multiple sectors and escalating competition for workers. Programming designed to attract workers to a specific industry unrelated to tourism may appear to offer solutions only to other employers, but details within these programs can also benefit tourism businesses desperate
Building Stronger Communities: Immigration Pilots Present Opportunity for Collaboration Read More »
Tourism HR Canada is delighted to honour a leader in positive human resource practices. Living Water Resorts accepted our Distinguished HR Service Award, presented as part of Canada’s Tourism Week. The Collingwood, Ontario, property has a long history of valuing its staff and implementing progressive, supportive HR policies. In early February, it demonstrated leadership and
