HR Practices

A Blueprint for Workforce Recovery

Workforce in Disarray COVID-19 has caused significant disruption to the tourism labour market, much greater than the economy overall. Many workers are not going to return to jobs once they are restored, causing some of the greatest labour shortages ever seen and hampering recovery. The reasons for this are complex and solutions or ways to

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12 Practical, Insightful Ways to Find and Keep Workers in a Tight Labour Market

As the competition for staff increases amidst a tightening labour market, employers are looking for novel and creative solutions to attract and retain top talent. Job seekers, meanwhile, are looking for a more rounded work experience—a workplace that aligns with their values, encourages development and growth, and offers the flexibility to balance competing priorities in

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Emerit Line Cook Training

See You in September? Strategies for Staffing the Shoulder Seasons

While many tourism businesses operate year-round, others are seasonal by nature of what they offer: golf courses, ski resorts, beachside cafés, ice hotels. Entire communities can double in size over the summer or winter as visitors descend to enjoy the sun, surf, or snow. As tourism grows worldwide and Canada seeks to boost its visitation,

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Building Stronger Communities: Immigration Pilots Present Opportunity for Collaboration

With record low unemployment rates, labour shortages are being widely felt across Canada, impacting businesses in multiple sectors and escalating competition for workers. Programming designed to attract workers to a specific industry unrelated to tourism may appear to offer solutions only to other employers, but details within these programs can also benefit tourism businesses desperate

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Living Water Resorts “Humbled” to Receive Tourism HR Canada’s Distinguished HR Service Award

Tourism HR Canada is delighted to honour a leader in positive human resource practices. Living Water Resorts accepted our Distinguished HR Service Award, presented as part of Canada’s Tourism Week. The Collingwood, Ontario, property has a long history of valuing its staff and implementing progressive, supportive HR policies. In early February, it demonstrated leadership and

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Employer of Choice: Using Business Awards Programs to Attract Job Seekers

Adapted from Chemistry Consulting Canada’s tourism sector is now in its tenth-straight year of a lower employment rate than the total Canadian economy. While this news is great for job seekers, it has created significant recruitment challenges for many tourism employers. One way employers can respond to these challenges and entice workers is to raise

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Tourism’s Vital Role in Ending Human Trafficking

Recent headlines and advocacy efforts have raised public awareness of the issue of human trafficking in Canada. These much-needed messages are shining a light on a problem that is more pervasive than most would realize. Statistics Canada states there were 1,099 police-reported incidents involving a human trafficking offence between 2009 and 2016, and that the

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LGBT+ Inclusion Training in Kelowna, BC

Showcasing Canada as an Open, Welcoming Destination

Strong Cross-Canada Demand for LGBT+ Inclusion Training As part of the Government of Canada’s commitment to ensuring Canada is an inclusive travel destination, CGLCC, Canada’s LGBT+ Chamber of Commerce, in partnership with Tourism HR Canada, conducted 13 LGBT+ Inclusion Training workshops in the month of March. The training sessions, held from Halifax to Vancouver Island

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