HR Practices

A Destination for Education: Canada Seeing Exponential Growth in International Student Arrivals

In recent years, the federal government has intensified Canada’s efforts to be a world-leading study destination. According to the Government of Canada’s International Education Strategy and Immigration, Refugees and Citizenship Canada’s (IRCC) Growing Canada’s Economic Future, international education plays an important role in the globalization of the Canadian economy, allowing it to thrive in a […]

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Chefs working in a busy kitchen

Help Wanted: Solutions to Critical Labour Issues Focus at Nova Scotia Event

The Tourism HR Canada team participated in the Tourism Industry Association of Nova Scotia (TIANS) Tourism Summit, held at Halifax’s The Westin Nova Scotian from November 25 to 27. This year’s event, under the theme Making the Connection, covered a range of key and emerging topics impacting tourism stakeholders. Among these: technological disruption, making tourism

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International Indigenous Tourism Conference 2018

Aligning Dreams: Insights from Successful Indigenous Tourism Entrepreneurs

Indigenous tourism is a job creator and nation builder. It has distinct characteristics, with an emphasis on heritage and culture, and aims to improve social and economic circumstances. Market- and export-ready Indigenous tourism experiences are authentic; they aim to preserve and strengthen traditions, customs, and culture and to improve people’s understanding of Indigenous history. Tourism

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Indigenous Tourism

Successful Summer Staffing: Plan for Next Season Now

Another summer tourist season has wrapped up across Canada—one of the most successful in recent memory. A strong global economy coupled with international visitors avoiding the political turmoil in the United States resulted in a boom in both international and domestic tourists exploring Canada’s plethora of sights and activities. For most tourism employers, the ritual

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Santas on chairlift

Yes, Virginia, There Are Careers in Tourism

The Canadian tourism sector continues to face a critical shortage of labour, with projections forecasting worsening conditions if the status quo remains unchanged. If more workers cannot be attracted to the sector, it risks losing its competitive edge as businesses cannot meet demand, service quality diminishes…and tourists go elsewhere. This information will come as no

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Now Hiring: Building Tourism’s Employment Brand

With competition for labour intensifying, tourism employers are positioning themselves as desirable places to work and, relatedly, boosting the image of tourism employment as a whole. Marketing campaigns that seek to build an employer’s brand have been highlighting innovative HR practices and unique benefits, which help pique the interest of those who may never have

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TIAO-THRC MOU

Watch Your Language: Changing the Tourism Careers Narrative

It’s an uphill battle. Ask most people what they think about tourism and hospitality jobs and you’ll likely hear about dead-end, low-paying, low-skilled work that serves only to pay the bills until something better comes along. This impression has been fostered across Canada for years, by everyone from parents, teachers, and guidance counsellors to politicians

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Codified Practices Can Help Avoid Workplace “Civil” War

When civility in general society begins to take a backseat to reason, respect and open discourse, it shouldn’t be a surprise that the workplace also reflects this disruptive trend. One would think civility would be commonplace, especially with respect to the “golden rule” which suggests treating all others the way you wish to be treated.

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