Tourism’s workforce issues did not begin with the pandemic, but COVID has heightened and amplified the problem. The labour shortage is here to stay, and adapting to new circumstances must involve multiple strategies. There is a need for better utilization of tailored resources and supports, along with adapting business models and improving HR/human capital practices. […]
Now Hiring: A Free Post-Pandemic HR Guide for Employers Read More »
Tourism’s revival and growth depends on the ability of tourism businesses to engage in community-led strategies. In many communities, tourism businesses are the main economic driver and a significant job creator. Tourism businesses often take on a leadership role in their community, helping harness resources to create a destination that is ready and willing to
Strategic Community Partnerships: The Foundation to Revitalizing Tourism Read More »
Workforce in Disarray COVID-19 has caused significant disruption to the tourism labour market, much greater than the economy overall. Many workers are not going to return to jobs once they are restored, causing some of the greatest labour shortages ever seen and hampering recovery. The reasons for this are complex and solutions or ways to
A Blueprint for Workforce Recovery Read More »
COVID-19 has changed the playing field. For tourism businesses to recover, they will need to quickly react to the profound changes in the economy. Businesses now must align products and services with new markets, respond to new regulations, mitigate risk associated with their supply chain, learn to work with very different staffing situations, recover from
Tourism Recovery: Back to Basics Read More »
Tourism has been severely limited since COVID-19 closed international borders, and it still has a long way to go on the road to recovery. The journey will not be without challenges, but there is room for hope. Headwinds include the continued absence of international tourism and business travel. Many festivals and events, which would act
New: COVID-19 Tourism Workforce and Business Impact Reports Read More »
Tourism HR Canada’s latest report, The Post-COVID Future of the Tourism Workforce, takes an in-depth look at the systemic issues facing the tourism sector’s labour force and at the effect of COVID-19, and recommends how to make the tourism sector more sustainable and resilient as we recover from this crisis. While the primary focus is
Just Released: Post-COVID Future of The Tourism Workforce Read More »
Investments in labour market strategies are essential to tourism’s ability to recover and be a key economic engine and future job creator for the Canadian economy. For this reason, tourism businesses often lead the way in developing a community-based workforce action plan. An effective strategy helps address labour force priorities set by government and ultimately
Tourism Recovery: Community-Led Workforce Action Plan Read More »
Tourism businesses are expected to reopen gradually, and as they do things will be different. Not all workers will return, and not all at the same time. Instead, it is more likely that businesses will start with a small number of workers, many part-time, until there is sufficient demand for more workers and the businesses
Optimizing Skills and Worker Retention Read More »
By Joe Baker, Tourism HR Canada Board Member As spring turns to summer and autumn looms on the horizon, many Canadians are looking for a roadmap to reopening. None more so than those who work in the tourism sector. Destination Canada’s recent “Revisiting Tourism” report[1] made three key findings worth highlighting as we edge closer
It Takes a Village to Raise an Industry Read More »
By Joe Baker, Tourism HR Canada Board Member We are now well past the one-year mark since COVID-19 was officially declared a global pandemic. The data, the projections, and the road ahead seem almost insurmountable as we fight towards our next normal. But of course, there is hope. Through the devastation and grief, we have
A Tourism Transformation Story: Ottawa Tiki Tours Read More »
