COVID-19 Recovery Toolkit

We need your input to help shape the future of our post-pandemic tourism and hospitality workforce. As we reflect on the devastating and lasting effect that COVID-19 has had on our industry, we must also look forward to the future resiliency of our workforce. How will the landscape change post-pandemic? How will we attract and

The impact of COVID-19 on our mental health cannot be understated. What began as a sudden, unprecedented disruption has turned to months of uncertainty, stress, change, and isolation. We are not well equipped to handle long periods of crisis. Our fight-or-flight instinct helps us deal with imminent threats to our safety. When exposed to chronic

The toll of the pandemic on the mental health of Canadians is increasingly alarming. A new study from the Canadian Mental Health Association and the University of British Columbia shows 40% of those surveyed said that their mental health had deteriorated since the COVID-19 outbreak began, a figure that rose to 61% among those with

Workforce Power Session, the fifth and final 2020 session in our series of free webinars designed for business owners, operators, and entrepreneurs, is now available for viewing. This webinar will help employers navigate challenging staffing issues, exploring ways to recalibrate the staffing structure, plans to help employees transition back to work or new roles, and

By Joe Baker, Tourism HR Canada Board Member and OTEC Strategic Advisor Originally published in Canadian Lodging News People have always been the core of Canada’s hospitality and tourism industry. While the COVID-19 pandemic has had a devastating economic effect on our businesses, it has had an equally profound impact on the lives of the

Adapting to New Market Realities – Products, Pricing, Placement, Positioning, the fourth in a new series of free webinars designed for business owners, operators, and entrepreneurs, is now available for viewing. With a focus on marketing and communications, this webinar will help small businesses revisit business strategies to align products and services with new and

Building Strategic Community Partnerships, the third in a new series of free webinars designed for business owners, operators, and entrepreneurs, is now available for viewing. Tourism’s revival and growth is dependent on the ability of tourism businesses to engage in community-led strategies. This webinar looks at how to harness resources to create a destination that

Considering and Creating New Revenue Strategies, the second in a new series of free webinars designed for business owners, operators, and entrepreneurs, is now available for viewing. Budgeting and finance concerns are top-of-mind for most businesses as they struggle to keep their doors open. This webinar looks at financial measures to help small businesses survive

Strategic Planning for Business Continuity, the first in a new series of free webinars designed for business owners, operators, and entrepreneurs, is now available for viewing. This business strategy webinar will look at a framework to help small businesses seek guidance on managing through the COVID crisis to help ensure they can survive, and to