Celebrating the Indigenous Peoples Shaping Tourism’s Success

June 21 is National Indigenous Peoples Day across Canada—a day to showcase and celebrate the cultural diversity, accomplishments, and contributions of First Nations, Inuit, and Métis peoples. Indigenous tourism in Canada is thriving, as entrepreneurs and established businesses are reaching…

Mental Health: A Workplace Responsibility

The news last week of Anthony Bourdain’s death by suicide was a shock and saddened millions of fans who shared Bourdain’s wonderment at the world around him and at our shared humanity, aspirations and dreams, which he explored through travel…

Tourism Week 2018: Celebrating a Vibrant Workforce

Tourism Week in Canada, held May 27 to June 2 this year, is a time to celebrate the economic impact and social benefits of tourism across this country. Tourism is a major employer of Canadians, with 1.8 million people working…

Tourism HR Canada Highlights Labour Market Issues to Parliamentary Tourism Caucus

Tourism HR Canada was pleased to be invited to the Parliamentary Tourism Caucus to present our projections on available labour in tourism through to the year 2035. More than 20 Members of Parliament and Senators attended the April 25th session,…

Free Manager Workshops Available for It’s Your Shift

Since It’s Your Shift launched in the fall of 2017, more than 4,000 tourism and hospitality workers have participated in this training to combat sexual harassment and violence in hospitality operations in Ontario. While the four modules for employees and…

A Helping Hand: Providing Community Support in a Crisis

When disaster or tragedy strike, local businesses are often eager to assist, providing help with immediate needs and ongoing healing. Tourism and hospitality businesses are particularly well poised to make an impact, as accommodation and food are often two urgent…

Ready to Work: Nearly 25 Years of Boosting Employability Skills

In this, the fourth installment of “milestone” articles celebrating our 25 years as the voice of the tourism labour market, we look at programs that have provided thousands of Canadians with the entry-to-practice skills training required to work in a…

Tourism Labour Action Plan for 2018

Annually, Tourism HR Canada brings together 60 or more industry representatives from across Canada from all tourism sectors. This year’s event was held in Ottawa in March, with the heads of national associations, employers, academia, senior representatives from the provincial/territorial…

Tourism Labour Action Plan for 2018: Action 1

Reinforce value proposition beyond economic benefits, with a focus on social capital and cohesion, and promotion of multiculturalism and Canadian identity. Tourism HR Canada has often used the statement “Tourism is vital to Canada’s economy; it is a key driver…

Tourism Labour Action Plan for 2018: Action 2

Improve coordination on labour market research and analysis, building on existing initiatives and avoiding duplication. Forum participants identified labour market research and analysis as imperative to the sector’s success. Employment and Social Development Canada (ESDC) supports Tourism HR Canada’s labour…

Tourism Labour Action Plan for 2018: Action 3

Reinforce the priority of the development and engagement of an Indigenous workforce; focus on seeking resources to launch a comprehensive strategy. The Indigenous Tourism Association of Canada (ITAC) has been working with Tourism HR Canada for two years, singularly focused…

Tourism Labour Action Plan for 2018: Action 4

Develop more strategies to inform policy and programs aimed at helping the sector address labour market shortages. The success of the industry is contingent on addressing longstanding labour and skills issues. Tourism, like many other industries, is finding it increasingly…