In Search of an Industry Identity

Who Are “We”? What am “I”? Why does that matter? By Joe Baker Published by Canadian Travel Press (click to read original article) Unlike any other time in “our” history, unity became a fundamental concept in terms of thinking and…

Celebrating Excellence: Tourism Employee Appreciation Award

A heartfelt congratulations from the Tourism HR Canada team to Sally MacInnis, Reservations Manager at Keltic Lodge, in Ingonish Beach, Nova Scotia. Sally is this year’s recipient of the Tourism HR Canada Employee Appreciation Award. The Honourable Randy Boissonnault, MP,…

Canada’s Labour Market, Two Roads Diverged

By Joe Baker, Tourism HR Canada Board Member This article was originally published in STAY Magazine. One of the greatest challenges the hospitality and tourism industry is grappling with is the present state of our workforce. Workforce can be an…

A Blueprint for Change

“All change is hard at first, messy in the middle and gorgeous at the end”. A very pertinent quote for the world we are living in by one of the world’s foremost leadership experts, Canadian author Robin Sharma. We have…