Emerit

Scenic landscape on water with mountains in the horizon with a blue sky. There is a canoe floating across the water with people in it.

Pathways to Indigenous Market Readiness

Indigenous tourism continues to grow, with new partnerships and initiatives supporting the promotion of authentic, meaningful experiences across Canada. Domestic and international travellers show increasing interest in partaking in these experiences, and the significance of Indigenous tourism’s role in reconciliation cannot be understated. With this high level of demand, there is ample opportunity for business […]

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Images of three tourism professional along with the text, "Share your expertise: Supervisor/Manager Competency Review"

Supervisors, Managers Needed to Enhance Key Tourism Resource

The Tourism Competency Framework is the sector’s digital library of the knowledge and skills needed for a wide range of tourism occupations. Hosted on the Workforce Management Engine, its competencies are used to develop National Occupational Standards, training resources, and professional certification programs. To ensure it continues to reflect the changing tourism landscape and meet

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Share Your Knowledge of Bartending Skills

Tourism HR Canada is seeking volunteers to participate in a two-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without knowledge and expertise from the field! (What are competencies? They are the skills, knowledge, abilities,

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Pictured left to right: Darlene Grant Fiander, President, Tourism Industry Association of Nova Scotia, and Executive Director, Nova Scotia Tourism Human Resource Council, and Chair of the Tourism HR Canada Board of Directors; Philip Mondor, President and CEO, Tourism HR Canada; Sharon Banfield-Bovell, Director of Resource Mobilization and Development, Caribbean Tourism Organization; and Joe Baker, Tourism HR Canada Board Member and Dean at the Okanagan College School of Business.

Caribbean Tourism Organization and Tourism HR Canada to Strengthen Tourism Workforce

The Caribbean Tourism Organization (CTO) and Tourism HR Canada have signed a memorandum of understanding (MOU) that will support and grow a skilled, sustainable tourism workforce in both regions. Announced at the recent Tourism Labor Market Forum held in Ottawa, Canada, the collaborative working relationship builds upon long-established tourism links between the two regions. The

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Event Managers Shape New Certification Exam

In June, fourteen event managers from across the country met for three days to validate the Event Manager Certification Exam. These professionals generously shared their time and expertise, working hard to update the exam blueprint, review and approve the exam questions, establish the required passmark, and validate the performance evaluation tool. The validation meeting was

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A photo of two professional cooks in a commercial kitchen accompanies the text "Coming June 3: a new era for Canada's best tourism training and certification, Emerit by Tourism HR Canada."

A New Era for Emerit Training and Certification

Canada’s best tourism training and certification resources have undergone industry-informed enhancements to better serve Canada’s tourism sector. An all-new Emerit online learning platform and a suite of updated programming launches on June 3. This launch arrives on the heels of Destination Canada’s new 2030 Tourism Strategy, aimed at improving Canada’s ranking as a global tourism

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Share Your Insights on Bartending Skills

Tourism HR Canada is seeking participants for a three-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without your knowledge and expertise from the field! Who are we looking for? We are actively recruiting 10-15 bartenders from different regions

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Group of members smiling in a conference room.

Industry Expertise Shapes Emerit Supervisor Certification Program

From March 19 to 21, Tourism HR Canada hosted an industry validation meeting to finalize the updated Emerit Supervisor Professional Certification program. Twelve supervisors from across Canada, representing various work environments—from hotels and restaurants to outdoor adventures, visitor services, and reservation centres—travelled to Ottawa to participate in this meeting. Over the course of three days,

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Industry Input Ensures Future-Focused Certification

Tourism HR Canada recently hosted three simultaneous meetings in Ottawa with Line Cooks, Front Desk Agents, and Housekeeping Room Attendants from across Canada. From November 20 to 23, these groups reviewed and validated the questions for certification exams for each of these occupations, as well as for the soon-to-be-launched micro-exams based on skills clusters such

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