Free eLearning: Navigating Inclusive Tourism Workplaces

Helping You Build IDEAL Workplaces—Inclusive, Diverse, Equitable, Accessible, and Leading Tourism HR Canada is thrilled to announce the launch of Navigating Inclusive Tourism Workplaces eLearning, a dynamic new skill-building opportunity under the Belong project. This eight-module online course has been…

Advancing Event Management Careers with Emerit

Tourism HR Canada, under its renowned Emerit brand, is proud to announce two programs designed to support and advance the careers of event professionals: Event Management eLearning and Event Manager Professional Certification. These innovative programs provide industry-relevant training and recognition…

New: Supervisor Professional Certification from Emerit

Tourism professionals can showcase their supervisory skills with a fully revamped Supervisor Professional Certification program from Emerit. Developed with invaluable input from supervisors actively working in a wide range of tourism businesses, this program reflects the current and emerging knowledge…

Pathways to Indigenous Market Readiness

Indigenous tourism continues to grow, with new partnerships and initiatives supporting the promotion of authentic, meaningful experiences across Canada. Domestic and international travellers show increasing interest in partaking in these experiences, and the significance of Indigenous tourism’s role in reconciliation…

Supervisors, Managers Needed to Enhance Key Tourism Resource

The Tourism Competency Framework is the sector’s digital library of the knowledge and skills needed for a wide range of tourism occupations. Hosted on the Workforce Management Engine, its competencies are used to develop National Occupational Standards, training resources, and…

Share Your Knowledge of Bartending Skills

Tourism HR Canada is seeking volunteers to participate in a two-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without…

Caribbean Tourism Organization and Tourism HR Canada to Strengthen Tourism Workforce

The Caribbean Tourism Organization (CTO) and Tourism HR Canada have signed a memorandum of understanding (MOU) that will support and grow a skilled, sustainable tourism workforce in both regions. Announced at the recent Tourism Labor Market Forum held in Ottawa,…

Event Managers Shape New Certification Exam

In June, fourteen event managers from across the country met for three days to validate the Event Manager Certification Exam. These professionals generously shared their time and expertise, working hard to update the exam blueprint, review and approve the exam…

A New Era for Emerit Training and Certification

Canada’s best tourism training and certification resources have undergone industry-informed enhancements to better serve Canada’s tourism sector. An all-new Emerit online learning platform and a suite of updated programming launches on June 3. This launch arrives on the heels of…

Share Your Insights on Bartending Skills

Tourism HR Canada is seeking participants for a three-hour virtual meeting to identify and review competencies for our Bartender National Occupational Standards. We take pride in our standards reflecting the latest industry input—and we can’t do this without your knowledge and expertise…

Industry Expertise Shapes Emerit Supervisor Certification Program

From March 19 to 21, Tourism HR Canada hosted an industry validation meeting to finalize the updated Emerit Supervisor Professional Certification program. Twelve supervisors from across Canada, representing various work environments—from hotels and restaurants to outdoor adventures, visitor services, and…

Industry Input Ensures Future-Focused Certification

Tourism HR Canada recently hosted three simultaneous meetings in Ottawa with Line Cooks, Front Desk Agents, and Housekeeping Room Attendants from across Canada. From November 20 to 23, these groups reviewed and validated the questions for certification exams for each…