Employer Resources

Build a stronger workforce with elevated skills to help guide your team to success.
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Immigration Resources

Tourism HR Canada has created a series of infographics that cover tips and resources to help you meet your staffing needs with tapping into the international market.

Discover Tourism: Employer Resources

Free video tutorials, checklists and worksheets on management skills and best practices for building and leading strong, successful, motivated teams.

Webinars

Part of TIAO’s Forward Motion series, these webinars focus on federal programs designed to support the creation of a resilient and vibrant workforce.

Hiring International Talent

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Facing a very tight labour market, many businesses may be feeling squeezed as they look to ramp up their workforce to meet increasing visitor demand. Particularly for operators whose tried-and-true methods of local recruitment just aren’t pulling in the usual numbers of staff, the coming surge in demand for your services may be tipping the scales from ‘exciting’ into ‘terrifying’.

Tourism HR Canada has created a series of infographics that cover tips and resources to help you meet your staffing needs. The first is a general reminder of some of the ways that you can tap into networks of people already in your community who are looking for work. Six others are intended to help you navigate some of the immigration programs available.

Applying to hire an international worker can seem intimidating, particularly if you do a deep-dive straight into the legalistic language on application sites—but for the most part, the programs aren’t as complex as they might seem. There are several different sources of international talent out there, above and beyond the Temporary Foreign Worker Program that you’re probably familiar with. Now is the moment to explore these options.

These documents are provided as guides only, and shouldn’t be taken as legal advice on immigration matters. They include a number of links to various official sources that can provide more technical or specific advice on your individual circumstances or needs.

Now Hiring

Tourism’s workforce issues did not begin with the pandemic, but COVID has heightened and amplified the problem. The labour shortage is here to stay, and adapting to new circumstances must involve multiple strategies. There is a need for better utilization of tailored resources and supports, along with adapting business models and improving HR/human capital practices. The reality is that the sector is facing greater competition for workers than it did before, and it’s expected to get worse.

To assist employers in moving forward, Tourism HR Canada has created a new, free resource, Now Hiring: A Guide to Help Employers Attract and Retain Workers.

The tools in this guide are intended to help tourism businesses get started on the path to recovery, with both short-term and long-term strategies to attract, retain, and grow a skilled workforce. Now Hiring covers a range of essential HR practices, tips to implement them, and practical checklists and forms to help tackle key issues.

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Discover Tourism

Elevate your skills to build stronger teams

Discover new approaches to attracting talent, onboarding and training, performance management, and everything else you need to become a leading employer.

Employer Compass

Free video tutorials on management skills and HR best practices for building and leading strong, successful, motivated teams.

Now Hiring Guide

Interactive checklist plus free downloadable guide with essential HR practices and practical tools to tackle key HR issues.

HR Self-Assessment

Take stock of current HR policies and practices to uncover where a fresh approach will boost attraction and retention efforts.

Building a Resilient & Vibrant Workforce

A Blended Workforce

With the tourism sector facing a serious staffing shortfall, employers need to get creative – and smarter – in how we build and sustain our workforce. Learning to get by with a smaller and nimbler staff is not just necessary – it’s potentially transformative. We have the opportunity to rethink our recruitment strategies, restructure how our teams work together, and re-imagine the products that we offer.

(This webinar was recorded June 13, 2023.)

Attracting, Building, and Retaining an Indigenous Workforce

Unlock the full potential of Indigenous talent in your workplace through collaboration. Explore the keys to success in Ontario’s Indigenous tourism landscape, focusing on holistic approaches, authenticity, reconciliation, and mentorship.

(This webinar was recorded May 16, 2023.)

How Much Should I Pay?

Figuring out compensation is a balancing act. The question of what to pay always weighs heavily on tourism operators, particularly in today’s tight labour market. Is it all about dollars and cents? Or are there ways that you can re-imagine your total compensation package that will keep you competitive without breaking the bank?

(This webinar was recorded May 2, 2023.)

Building a Team That Stays

Learn the top three HR problems facing our industry, seven practical steps you can take today to create a workplace that attracts and retains talent—and why investing in people is good for business.

(This webinar was recorded April 11, 2023.)

Building a Seasonal Workforce

Across Canada, tourism businesses are facing a competitive labour market. One creative and effective solution is to hire internationally trained workers to fill seasonal roles. Join Tourism HR Canada and the Tourism Industry Association of Ontario to learn why—and how—to hire international talent.