A Balancing Act: Tackling Employee Recalls and Work Refusal

Tourism businesses have gradually started to reopen and recall workers that have been furloughed for months. The process has been met with trepidation and confusion, and with some workers refusing to return to work, many for legitimate reasons. The Struggle…

Your Expertise Is Needed: Help Us Build a Stronger Tourism Sector

Tourism HR Canada has continued building the Future Skills Framework, a federally funded three-year project compiling a comprehensive bank of the competencies required in tourism. The completed framework will help minimize skills and labour mismatches in tourism and guide job seekers,…

Ready for Recovery: Tourism’s Workforce Acquires Skills for Safe Reopening

As part of Tourism HR Canada’s desire to support the recovery and resiliency of the tourism workforce throughout the COVID-19 pandemic, we made our entire catalogue of Emerit online training free of charge. The goal: to ensure tourism’s dedicated professionals…

OTEC’s Joe Baker: Training Camp & Skills Drills

OTEC’s Joe Baker compares hotel owners and managers to sports coaches. “Our athletes have been in an off-season world for the last three months.  Before we can get them on the field performing at their peak during games, they will need…

On the Move: Easing Restrictions Lead to Rebound in Tourism Employment

For the second month in a row, tourism employment increased in June, rising in all five of the industry groups that make up the tourism sector. Highlights: Please note: To allow comparisons with tourism sector data, which sees significant employment…

Rethinking Work, Workforce, and Workplace: Checklists to Help Respond to COVID-19 Impacts

Launched last month, the Tourism Workforce Recovery Toolkit offers a wide range of advice, resources, and guidance to help tourism operators safely navigate the gradual reopening of communities and businesses. As the situation across Canada is constantly changing in response…

Societal Impacts as Lower Wage Earners Harder Hit by COVID-19 Employment Losses

COVID-19 has impacted all aspects of Canadians’ lives and affected employment across industries and occupations. Almost no segment of the economy has been untouched, but certain groups have been more affected than others. We know that women and youth have…