Tourism HR Canada is delighted to honour Ian Cheverie, Guest Experience Manager & Concierge at The Great George Hotel in Charlottetown, PEI. Ian accepted the Tourism Employee of the Year Award at the Tourism Industry Association of Canada’s Tourism Congress….
In recent years, the federal government has intensified Canada’s efforts to be a world-leading study destination. According to the Government of Canada’s International Education Strategy and Immigration, Refugees and Citizenship Canada’s (IRCC) Growing Canada’s Economic Future, international education plays an…
The Tourism HR Canada team participated in the Tourism Industry Association of Nova Scotia (TIANS) Tourism Summit, held at Halifax’s The Westin Nova Scotian from November 25 to 27. This year’s event, under the theme Making the Connection, covered a…
Indigenous tourism is a job creator and nation builder. It has distinct characteristics, with an emphasis on heritage and culture, and aims to improve social and economic circumstances. Market- and export-ready Indigenous tourism experiences are authentic; they aim to preserve…
Another summer tourist season has wrapped up across Canada—one of the most successful in recent memory. A strong global economy coupled with international visitors avoiding the political turmoil in the United States resulted in a boom in both international and…
The Canadian tourism sector continues to face a critical shortage of labour, with projections forecasting worsening conditions if the status quo remains unchanged. If more workers cannot be attracted to the sector, it risks losing its competitive edge as businesses…
With competition for labour intensifying, tourism employers are positioning themselves as desirable places to work and, relatedly, boosting the image of tourism employment as a whole. Marketing campaigns that seek to build an employer’s brand have been highlighting innovative HR…
It’s an uphill battle. Ask most people what they think about tourism and hospitality jobs and you’ll likely hear about dead-end, low-paying, low-skilled work that serves only to pay the bills until something better comes along. This impression has been…
When civility in general society begins to take a backseat to reason, respect and open discourse, it shouldn’t be a surprise that the workplace also reflects this disruptive trend. One would think civility would be commonplace, especially with respect to…
