News

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Optimizing Skills and Worker Retention

Tourism businesses are expected to reopen gradually, and as they do things will be different. Not all workers will return, and not all at the same time. Instead, it is more likely that businesses will start with a small number of workers, many part-time, until there is sufficient demand for more workers and the businesses …

Tourism Accounts for Nearly 95% of April Employment Losses

In April, following two months of increases, tourism employment fell by 68,900. The seasonally adjusted Labour Force Survey (LFS) data shows employment across all industries—not just tourism—dropping by 207,000. The unadjusted data shows a drop of “only” 73,700—a large gap between adjusted and unadjusted data. Usually, employment starts to increase in the spring as businesses …

It Takes a Village to Raise an Industry

By Joe Baker, Tourism HR Canada Board Member As spring turns to summer and autumn looms on the horizon, many Canadians are looking for a roadmap to reopening. None more so than those who work in the tourism sector. Destination Canada’s recent “Revisiting Tourism” report[1] made three key findings worth highlighting as we edge closer …

Flatten Your Business Learning Curve – Get Back to Basics with Tourism Business Builders

The Tourism HR Canada team is proud to announce the launch of its Tourism Business Builders online program, developed specifically for tourism and hospitality entrepreneurs. This much-anticipated update moves the renowned program to a fully online offering, allowing for 24/7 access on the organization’s Emerit.ca learning platform and the flexibility to quickly add content as …

Impact of Digitalization on Tourism Jobs: Do We Still Need People?

The COVID pandemic has accelerated the impact of digitalization on tourism, and significant changes to business models and operational needs have triggered major workforce shifts. COVID has demonstrated the need for digitalization to help businesses be more resilient and able to respond to disruptive events such as catastrophic weather (e.g., hurricanes, blizzards, tornadoes), bear markets, …

Parliament Hill

2021 Federal Budget: Strengthening Tourism Workforce Recovery

On April 19, 2021, the Honourable Chrystia Freeland, Deputy Prime Minister and Minister of Finance, released Budget 2021: A Recovery Plan for Jobs, Growth, and Resilience. It contained promising news to help address tourism workforce recovery efforts. More information is needed to know how some of these initiatives will work, but based on the information …