New Microlearning Supports Newcomers and Hotel Industry

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Hospitality Essentials Offers Free Online Skills Development

Tourism HR Canada, in partnership with the Hotel Association of Canada, is proud to announce the launch of our newest training resources: Hospitality Essentials. These short online courses will help newcomers to Canada and newcomers to hospitality learn the foundational skills to prepare for work in a hospitality environment in Canada.

The microlearning includes a strong emphasis on the roles of Front Desk, Housekeeping, and Line Cook, but many social and cultural topics—working with a team, cultural values in a Canadian workplace—give these courses broader appeal as tools to build transferable skills that can be applied in many workplace settings.

While these short, interactive courses were initially developed for Tourism HR Canada’s Destination Employment program (funded by Immigration, Refugees and Citizenship Canada [IRCC]), they are available free-of-charge to the entire tourism sector and beyond as informative, interactive, entry-to-practice learning.

The various courses include overviews of key hospitality occupations, specific lessons on vocabulary related to the tools of the trade, and resources on becoming a productive member of a work team.

Hospitality Essentials was developed to be mobile-friendly, allowing participants to access all content via smart phone or more traditional online training platforms.

Please visit the Destination Employment site to register for these free resources and continue your professional development in a safe and easily accessible environment.